What to Do If Your Keurig Won't Brew

ashley, September 16, 2011

thank you for saving my keurig. life would have been over Reply

Steve, December 17, 2011

That's soooo weird. I got mine when they first came out 4 or 5 years ago. I worket for Kitchen Collection who got some in as samples. I have never had any issues with mine. Maybe they are making them cheaper? They only had 3 models then...now you can get a Mr. Coffee Keurig. Reply
- Carrie, April 4, 2012
  
  I also have had mine for over 4 years and have never had an issue with it. I've also never descaled mine, but I've only used RO or distilled water as we have very hard water where I live. That is a disheartening thought, that they might be more cheaply made than in the beginning. I already have plans to immediately replace mine if it every dies. Reply
  - Dee, November 7, 2012
    
    I also had one for 5 years without so much as a descale. I have purchase 3 in the past 2 years.....problems with all 3. I would agree with the cheaper comment. I also use purified water and have found that the water reservoir gets very slimmy. Reply
- Alichia, April 11, 2013
  
  Stear clear of the Mr Coffee info on the recall.http://www.huffingtonpost.com/2012/08/30/mr-coffee-recalls-over-600000-brewers_n_1843524.html Reply
Janace, January 18, 2013

Yesterday my Keurig model B31 would only brew about 1/4 cup. Afer cleaning out the holes around the needles and cleaning with vinegar it started working. Then this morning it wouldn't brew. The blue light would come on, but the red one did not. I was very frustrated. I have only had it for 3 months. After reading this I burped and slapped it and it started working again and I have a full cup of coffee. Thank you for your help. I hope It will work tomorrow. Reply
- Marty, February 10, 2013
  
  All of these tips have worked at one time or another, but most recently a variation on the "burp" method has worked best: When all else fails, if you see water flowing backwards into the reservoir during a brew cycle, give the thing a good slap upside the head. That is, using the heel of your hand, hit the very top of the reservoir so that it shifts slightly toward the rest of the machine. Twice in recent months, this has immediately stopped the back-flow and restored the machine to proper full-cup operation. And, yes, the first time I tried this, is was out of pure frustration. :) Reply
- lydia, April 24, 2013
  
  HELP..i have tried scaling..burping...and smacking the top of the machine....nothing seems to have helped...only brewing half cup Reply

Paul, November 13, 2011

The burp method works, but it is pathetic to spend $200 on a coffee machine and have to do this regularly. my wife is just a tad frustrated. Reply

Mary Beth, November 14, 2011

So true. It's crazy how unreliable these machines can be. Maybe they'll eventually get all the kinks worked out and the newer models will be better. Reply

Mary, September 29, 2012

Thank you so much for posting this tip. I have been frustrated with mine only brewing 1/2 cup and shutting off, even after the vinegar cleaning. The little "spank" you recommended did the trick! Reply
- Stephen, February 2, 2013
  
  I can't get mine to work. I've tried everything short of actually calling Keurig, including the burp method. It just doesn't run water through the nozzle. Any suggestions? Reply
  - df, February 2, 2013
    
    I have a B40, and mine just started to not fill at all this morning. I have a Cuisanart KCup before and it ended up doing the same thing Reply
  - Jane Bubb, April 24, 2013
    
    My Keurig isn't working, It seems to do all the right things but it will not drip the coffee. It seems like the pump isn't working, it only stays on for a few seconds then shuts off. Reply

Audrey, November 25, 2011

Yeah! Mine is back up and working after I gave it a little burp! Thanks for the info! Reply

Julie, May 6, 2013

I was so frustrated! Just simply turning my machine upside down worked. Its finally brewing a full cup again! Thanks for the tip :) Reply

Mary Beth, November 25, 2011

Hooray! I'm so glad to hear it. Reply

Valerie, December 16, 2012

uh-oh - just threw my roommates's machine in the trash last week because it's been broken for over a year and taking too much counter space. wish i knew about the burp and slap. just won't tell her. lol!!! Reply

Jenny, November 27, 2011

I'm at a loss with mine. Works great, always has. today I thought descaling might be a good idea because I'd started to notice a large cup not filling up as high as it should. This is always my indicator because it happens before the descale message comes on the screen. There are black particles coming out of my machine into my cup ranging in size from powdery-looking to coarse ground pepper-size. I tried whacking the bottom even though I was getting water through it fine and it doesn't seem to have affected it at all. I've run tons of vinegar through it and now tons of water, waiting several hours in between. I'll be getting more vinegar later and will probably let it sit overnight. Ugh. Reply

Mary Beth, November 27, 2011

I hope it works for you in the morning. Keep us posted. Reply

Smacks, December 11, 2011

Just tried the burp method and it worked, thanks for saving my morning! Reply

Mary Beth, December 11, 2011

That's great! Reply

Claire, December 12, 2011

I turned my Keurig B31 over and beat it until it's cup size selector fell out. Went from nothing to a full cup of coffee. Reply

Mary Beth, December 12, 2011

Yes! Reply

KL, December 13, 2011

WOW......the burping thing worked!!! I was stressing out. Can't live without my coffee!!! Reply

Mary Beth, December 13, 2011

That's fantastic! Maybe I should move the burping option to the top. That seems to be what's working for everyone. Reply

Vinny, December 14, 2011

The reason the burping thing works is because of the filter that is under the water hole in the machine. There is a small screen like filter that gets clogged.. It is a pain to access it and it probably voids the warranty but I clean mine like once a year now when it starts acting up. You could also take the vacuum cleaner to it and that would probably work half the time. Reply

Susan, August 31, 2012

Wait, I don't understand where this filter is. What does it mean under the water hole? Reply
DEB, October 22, 2012

Tried everything and could still not get it to work. I then did the burp/spank and it work! Thanks. Reply

Carolyn, December 15, 2011

Who would every believe that spanking the Keurig would fix it!! But I read on here about it after my pot quit sending water through and into the cup. I had done everything else, so why not. Well, it works!! I have a great cup of hot coffee after the spanking/burping. thanks to the genuis who thought it up!! Reply

Rhonda, December 22, 2011

OK all of these suggestions and very positive comments have givin me some hope! I wanted to scream moments ago, but I shall try all of these here suggestions...and life will hopefully continue...(for my Keurig) :) Reply

Brian, December 27, 2011

I just inherited a faulty machine from my father, who had given up on it and bought a new one. The machine comes on and loads water from the reservoir just fine. The control panel says it's ready to brew, but none of the brew buttons seem to work. I'll try the burping method, but I wonder if this machine may be beyond my means to repair. Reply

Mary Beth, December 27, 2011

There may still be hope. Have you tried contacting Keurig? They may be able to walk you through a repair. Reply
- jeff, April 2, 2012
  
  the burp/shake upside down while cursing method works but, mary beth, you should not be telling people to call keurig as a last resort. Turning the brewer upside down and hitting it really should be last and after warranty expiration (Think: inside the brewer is lots water and lots of electronics). Keurig will NEVER tell you do this, they don't want to be sued if you kill yourself or burn your house down. So if you hit brew and the indicator says 'brewing' but nothing comes out, here's the order from least to most extreme solutions: If you call Keurig this is where they will start 1. If you can, descale w/ vinegar though if you can't brew, then you can't get vinegar into the machine, so this step is pretty much useless. 2. Unfold a paperclip and stick it in the holes in the top needle to clean it out. At this point, Keurig says "Well, sorry but your machine is out of warranty and our brewers are unserviceable, would you like me place an order for a new brewer for you?" Just hang up. 3. Unplug it, flip it over above a sink and slap/spank/beat till your little heart's content. I went thru all of this today and after reading this web page, the smacking worked. Reply
  - Mary Beth, April 2, 2012
    
    You're right. It may be time for an update to the steps. Thanks for the entertaining comment, too! Reply
  - Big Kirk E, April 28, 2012
    
    I burped and blew out the screen with compressed air and it works like new. Thanks for the tip to clean out the screen. Reply
  - Karen, November 18, 2012
    
    OMG!! That perfectly describes my experience with them... AND... I just smacked the crap out of my machine, only to have it WORK!!!!! :) Thank you so much!!! :) Reply
  - Steve C, March 16, 2013
    
    Using the compressed air did the trick. Spanking did not. Thanks. Reply
Brad, February 4, 2012

Mine is doing the same thing. Says "Ready to Brew" but none the water selection buttons will work. Has anyone experienced this and can it be fixed? It is a B60. Reply
- Holly, December 13, 2012
  
  Ho-ly cow!!!! It works!!! Do the burp and slap thing...my Keurig works better now that it did 6 months after I got it!!! Reply
Brad, February 4, 2012

I had the same issue when I was testing mine. You just need to lift the handle as you would if you were inserting a K-cup. Close it then the selection buttons will be flashing and start to brew normally. Reply
Mike M, February 27, 2012

I have a B30 which shut off after pressing the blinking brew button. Noticed the brew button was hanging up -- not moving in/out freely. Placed the unit on it's back, sprayed a pinch of WD-40 around the brew button, worked it in/out until it freed up. Then turned the unit on it's front and whipped up WD-40. It's brewing for now... Reply
Jim, December 15, 2012

there is coffee stuck in the little needle that pierces the top of the k-cup. probably from not waiting till the green light comes on before putting the k-cup in and then having to re-open and close it. I do it all the time. just take a tooth pick and stick it up the needle on both sides and then brew a cup of water and it will be like new again. also, if you use filtered water you never have to worry about the burp method Reply

Latosha, December 31, 2011

That is sooooooo crazy! I have only has my machine for a year but it stopped working. I saw a descale message and went online to find out how to descale. I didn't use 48oz like suggested. At first it still wouldn't work but once I tapped the bottom it started working. "WOW" is all I can say! Reply

TJ, December 31, 2011

"Burp and Slap method?! Really??" Well that was my first reaction.. but it WORKED! Who would have thought!!? Reply

John, January 8, 2012

After trying for an hour to get a cup of coffee from this thing, I ran to my neighborhood Wal-Mart and got a Mr Coffee for $15. Problem solved!, and it makes 12 cups of coffee at a tiem! :-) Reply

Shannon, January 9, 2012

Here's another tip that's worked for me each time I have problems. Take the top off the water reservoir to expose that white rubber nub. Put your finger underneath that rubber nub, which will block off the holes in the bottom. Lift the k-cup holder handle and set it down, then hit the "brew" button. You might see the water bubbling in the reservoir or making weird noises, but don't remove your fingers from the nub! Remove your finger once the brew ends. Then brew a cup without a k-cup and voila! It should be working like normal. Reply

Tami, January 11, 2012

I tried the slap and burp and was really hoping that would work, but alas still no water coming out of the machine. Tried this method of covering the rubber nub through 3 brewing cycles (looked like a fish tank with all the bubbles), and about a tablespoon of water came out. I'm ready to throw the machine out the window, but I am desperate for a cup of coffee! Help! LOL! Reply
No coffee in savannah, June 23, 2012

Why suggest this when the water coming out of the white nub is boiling hot??? Thanks for causing a major burn on my thumb. Should have known not to trust a random suggestion. Don't try this at home, folks!! Reply
- Mary Beth, June 25, 2012
  
  Ouch. I'm so sorry about your injury. Reply
  - phil, May 4, 2013
    
    I just tried the burp method, cleaned out the needle, blew air in the resorvoir hole, turned the machine on, now all the lights are flashing! Just my luck, these methods wouldn't work. Please help with my B40 Reply
- Shelly, July 14, 2012
  
  I have to say that I tried EVERYTHING and the only thing that finally worked was the rubber nub. You can't worry about the hot water if you don't want to spend the $100 - $200 for new machine! I didn't get burned, it was just a bit hot. Mine didn't bubble at all but the next brew actually worked!! Yah!! Reply
  - Kristen, October 9, 2012
    
    There are two holes in the little white outlet above the reservoir. One is air in take and the other is an overflow. DONT PLUG BOTH! Just plug the one the water is coming out of but do it BEFORE you hit brew. If it is plugged the system will force water through the k-cup, if you try to plug it after water is coming out you will burn yourself. Another fix that worked for me is to put your keurig in the sink - unplugged obviously- and use the spray hose, if you have one. Remove the reservoir and spray water through the intake to flush the system. You will need pressure for this and may have to adjust the angle in which water is entering. Prepare to get WET! Once water is flowing like crazy out of the needles above where the kcup goes it should be free of debris and work fine. This saved my keurig and was easier than other suggestions of removing the bottom and attaching the intake to an air compressor. Haven't tried a garden hose but assume it would also work if you don't have a sink hose. Reply
    - Katie, January 1, 2013
      
      Best Advice EVER!!! I used hot water with my sink hose and sprayed it right into the intake hole. After a while water started flowing out of the overflow tube so I had to plug that with my finger while spraying the hose down the intake. It felt like I stood there for 10 minutes but eventually water started flowing out of the needle, now it works! YAY!
    - J, February 11, 2013
      
      Thank you for this! My B60 was making awful grinding noises and not brewing a full cup (the water would come out in short spurts and give me about an inch of water at maximum). I tried cleaning the holes with paperclips, "spanking" the machine, making sure the nozzle at the bottom of the water reservoir was clean... but nothing worked until the rubber nub trick! I blocked left hole on the nub with a towel, then hit "brew", then ran two regular cycles -- no awful noises, and I was getting the right amount of water! Then put the lid back on and ran a brew cycle, and it worked like normal! THANK YOU!
- Megan, October 19, 2012
  
  Blocking the rubber nub, was something I hadn't read before. We have had lots of problems off and on with ours. This time though the normal 'fixes' weren't working.... I found this suggestion (and read about the person being burned...hope it wasn't too bad!!!) I took a towel (to avoid burns) to block the rubber nub and while I didn't get any bubbles, this did the trick. I blocked it through 2 cycles until it sounded like it should normally and I was back in business!! Thanks for the tips!! Reply
Scot, July 3, 2012

This worked for me as well. I was having problems with the first brew of the day, after that the subsequent cups worked fine. When plugging the white vent during a brew there is a significant delay, maybe 30-45 seconds, but a smaller than usual cup does end up brewing. I performed this procedure yesterday a.m. and so far today everything worked as intended. Good luck and don't give up. Reply
Margaret, July 24, 2012

That nub thing finally worked for me when all else failed. Reply

Tom, January 9, 2012

Okay - this is crazy. Our machine has been psychotic for about 2 months, and it finally decided its final state would be catatonic. So I put it out in the garage today, planning to buy another model or brand. In doing some research on the internet I came across this post. I have to say it was cathartic to tip the machine over and thump on it for awhile. Then I refilled the water holder, and thought "it's going to spring a leak all over kitchen or something..." but voila; it worked like a champ. I tried to take it apart before putting it in the garage and the message on the bottom plate says it has no serviceable parts. They should add a message that says "however, if you beat my bottom, I might start obeying your commands and producing coffee again..." So, you saved me from having to buy another coffee maker. Thank you. Reply

Tom, January 9, 2012

I spoke to soon. It produced one beautiful cup and then went back to the caffeine-free clouds in the sky. Reply
- Mary Beth, January 9, 2012
  
  Oh, bummer! Have you tried contacting Keurig before you give up completely? If it is really dying, maybe they would replace it for you. Reply

Erin, January 11, 2012

Step 1: Don't cry. Ummm....too late for that one. Trying to fix a coffee maker machine whilst uncaffeinated is a recipe for disaster. Got mine for Christmas. Its worked like a pro ever since. Then this morning not so much. Turns on like normal, warms, does all its usual things, the brew light flashes then.....nothing. It whirls for a second, sounds like its going to brew....then, no. Called Keurig, I apparently have a commercial model. Commercial tech support people were all busy, waiting on a call back. While waiting I turned it upside down and thumped on it as suggested here. No luck. I've tried "resetting" it (unplugging etc) with no luck. I'm sad. Reply

Steve, January 15, 2012

My problem was not that it stopped working, but that it started making smaller cups. One thing I noticed was that when this problem began, the maker starts backflowing water back into the reservoir thru the valve at the top of the reservoir. I initially tried descaling even though the descaling indicator was not on and used white vinegar. Made a minor difference. I then tried the bump and thump. Didn't seem to make a difference. I am going to try and descale again and see it I can get it back to normal. Reply

Kristen, October 9, 2012

See above. You have clogged water lines and descaling isn't enough. Reply

tim, January 17, 2012

Stop reading and spank it already. It just worked for me too. Reply

joey, January 17, 2012

Well, did the whole deal - to include the slap n burp - to no avail. Everything seems normal in my K until I push the brew button. Then, the light flashes red to indicate brewing, but then nothing happens. It simply keeps flashing, then shuts itself off. It seems it's not heating up at all. Any words? Reply

Mary Beth, January 17, 2012

Did you also try Shannon's method from January 9th? Here's what she says, "Here's another tip that's worked for me each time I have problems. Take the top off the water reservoir to expose that white rubber nub. Put your finger underneath that rubber nub, which will block off the holes in the bottom. Lift the k-cup holder handle and set it down, then hit the "brew" button. You might see the water bubbling in the reservoir or making weird noises, but don't remove your fingers from the nub! Remove your finger once the brew ends. Then brew a cup without a k-cup and voila! It should be working like normal." Hope this helps! Reply
- joey, January 23, 2012
  
  So, I finally ended up just calling the company. Was shocked that I could talk to someone within moments. First ring. Turns out that I simply committed the violation of using extremely cold water, which apparently makes the machine freak out a bit. He then told me to purge the cold water by, with the power off, holding the brew button. After 5 seconds or so, the water pumped out. Filled it with not nearly freezing water, and all was better. Reply
  - Mary Beth, January 24, 2012
    
    That is really interesting. I hadn't heard about super cold water or how to pump water out that way. Good to know. Reply
  - pj, February 12, 2012
    
    Amazing!!! Googled 'my Keurig won't brew'. found this site and reading along I found this about the near freezing water ... I had just brough a jug of water in from the trunk of my car, temps outside in the 20s ... so it was super cold ... tried just pushing the brew button and the water came right out!! Now going to try to make a cup of coffee ... after I warm up my icy cold water! WooHoo!!! Got my second cuppa for the day! Thanks for the info!!! :) pj Reply
  - Deena, November 30, 2012
    
    Mine did the same thing... I had tried all the other crap mentioned on here and nothing worked until I purged the water and put warm in it. Viola... just finished brewing. I was in Panic mode cause I have to leave for work in 20 mins and have not had my morning caffeine buzz yet. People at work were going to be in danger if I didn't get my coffee. Thank you for saving my co-workers sanity!!!! Reply
  - Leo, January 7, 2013
    
    I had the cold water problem as well. After holding the button in and removing the frigid water, it pumped out as usual. Replaced with room temp water and it worked like a charm. Thanks for the advice! Reply

Mark Johnson, January 19, 2012

I didn't have a paper clip so I straightened a heavy duty staple, inserted it in the hole in the bottom several times and it worked. Must have reset a fuse. Thanks for the hint about the paper clip. I just looked all over the machine for a hole, it is in a rivit in the bottom. Now I can enjoy my tea and my wife can be happy. Reply

Mary Beth, January 19, 2012

That's great! Thanks for sharing your success with us. Reply

Susan, January 23, 2012

I cannot believe the rubber nub thing worked. Amazing. I have been in morning for several days and begging my husband to let me buy a new Keurig. I saw this site and tried the rubber nub trick and now it works. I am a nurse and taking my coffee away from me is not a good thing. Thanks for the great tip!!! Reply

Susan, January 23, 2012

OOPS! I have been in mourning, not morning. See what no coffee has done to me! Reply

Cathy, January 25, 2012

Well the turn upside down and slap method worked for me when nothing else would. This is just crazy! But I sure don't want to go back to my old coffee ways... Reply

Babs, February 4, 2012

I spanked my Keurig.......And it LIKED IT!!!!!!!!!!! Reply

Lori, February 5, 2012

I tried spanking. But then read the official site and cleaned both needles and now I have coffee;) Reply

Gina Lewis, June 18, 2012

I had been sooooo frustrated with mine and tried all of the suggestions and it still didn't work until used a safety pin to clean out the bottom needle and now it works beautifully!!!!! I figured that the bottom needle might have been the problem but i couldn't figure out how to clean out the bottom pin:( I took the K cup holder out and i didn't know it but the bottom little piece pops off and exposes a little " tube" and i gently stuck a safety pin in it and a couple hard pieces of coffee grounds fell out!!!! Problem solved!!!!!!!!!!!!!!!!!!!!!!!! Reply

jray, February 9, 2012

Thank you!! Spanking works! Reply

Mary Beth, February 9, 2012

That's great! Thanks for the feedback. Reply

Jenny, February 10, 2012

I just got mine for Christmas and these past couple of weeks it will make one cup of coffee or tea then will show a "prime" message. I am going to try some of the things that were shared. Reply

Tasha, February 12, 2012

The finger over the overflow nub worked for me! I have promptly descaled my "Precious" and it's working perfect! Thank you so much! This page saved me from curling up in the fetal position and crying. Reply

Diana Wells, November 18, 2012

I found your website, found it very interesting... I tried all the suggestions, even gave it a good spanking. Only one thing I forgot to do, I'm afraid at my age that happens a lot now, rinse a lot after using the vinegar. Nothing like a good cup of vinegar coffee to wake you up in the morning!! Will Bookmark this page so I can find it again. Thank you everyone for your information. Still only makes half a cup of coffee. At one cup a day, I want that full cup lol lol.. Will ask my daughter to buy a different brand after I throw this one out the door..... Reply

Lynn, February 14, 2012

OMG! Burping does work!! Thanks! Reply

Robert, February 16, 2012

Have had the brewer since December and now find after every cup or two it reads “lift water reservoir”. So after lifting it and replacing, the screen reads “fill tank... etc.” as if the unit has digressed to setup mode or something. The tank is already full which is puzzling. Any ideas? Reply

Mary Beth, February 16, 2012

I would try unplugging it and plugging in again to give it a reboot. If that doesn't work, I read that filling the tank only half-way helped someone with this problem. You could also try Shannon's recommendation (see above) about holding the rubber nub inside the water tank while you brew. Or try inserting a paper clip or staple in the hole at the bottom of the Keurig (Mark's discovery: see above). Good luck! Reply
- Robert, February 16, 2012
  
  Thank you Mary Beth! Will give this a try and report back. It’s been such a neat unit that gets lots of use. I’m hoping we’re not headed down the path of frustration like so many others. I hate resorting to spanking... how about a good understanding and if it does it again — we kick its... oh never mind. Reply
- Felipe Qui, February 19, 2012
  
  I had my coffee maker for over 2 years, and has been working good until now. It just wont drip any water after pressing the Brew button, I tried unplugging it and resetting it, and the other 2 ways that worked for some people ( burping and plugging the white rubber nob ). I tried this many times until I finally got it working. ( 10 attempts ). Lesson is - don't easily give up ). My wife is now smiling. Reply
- Robert, February 24, 2012
  
  Keurig sent a new water reservoir to solve the “lift water reservoir” error that appears on the B155 LCD every 2-3 brews. They said it is an issue with the sensor built into the tank. Well... that did not help. So I searched and came across the following thread which makes sense. I tried this and it seemed to work... so far so good but too early to say for sure. By the way, I don’t know HOW this guy gets his lips down there to blow into the bottom. He must have lips like Louis Armstrong. I used a straw wrapped in plastic wrap to plug the hole and blew air through the straw. This created enough pressure to make water in the line pass through. Read below to learn the method. I hope it works. Worth a try anyway. I mean, if Keurig can’t figure it out then it’s time we try the unconventional route. Here is the thread: ------------------------- i have a b150 also that was giving me the same "lift water reservoir" error every day. The machine is new...and I run the water through a commercial coffee filter to eliminate scale, so I know it isn't scale. so...i took the machine apart and it looks like it get "vapor locked" for lack of better term. bubbles get stuck in the line (it appears) and water doesn't flow through. My easy fix that works every time (and it doesn't happen to often any more) is to remove the water reservoir, put my thumb over the white plastic drain pipe at the top of the machine (that drains back into the reservoir) and blow into the water inlet on the bottom. (yes...I put my mouth on it.) blow hard. water comes out the main head and the machine is now clear. put reservoir back on, and everything is perfect. summary...water isn't getting to the heater and the line needs to be blown out. works every time. ---------------------------------- Reply
  - Robert, February 29, 2012
    
    Well, the blow N go method didn’t work. We still get the dreadful “lift water reservoir” message and it is now showing after nearly every brew cycle. I called Keurig and after asking me to describe the issue, I did my best to go into details for a few minutes and after all that I hear, “Your B155 is a commercial brewer and our commercial staff will call you back in 48 hours.” She was not very friendly and I thought I was. Crazy. They must be getting lots of calls and are tired of us all. I liked the look of the B155 but I guess I was a sucker for a pretty face. Definitely no brains on this unit. And worst of all, the manufacturer does not seem to have an answer. I am curious if there is a k-cup brewer out there rated #1 having very few complaints? Reply
    - Robert, February 29, 2012
      
      Received a call from a nice gentleman at Keurig. He said the “lift water reservoir" issue involves the electronics. They are sending a new unit and will check out the defective.
  - John Sulcer, January 31, 2013
    
    Yes yes yes.....I used an air hose with a rubber nozzle attachment that sealed against the water inlet blew it out big time!!!!!!!!!! Had really given up on cures didn't care if ruined it or not. The blow out fixed it. Reply

james, February 19, 2012

i contend, just did the slap and burp method on a B70 that has only used filtered water for nearly 2 years, has been de-scaled for the past 24 hours (message just appeared for the first time), but water continued to recirculate into the reservoir with little to no water being dispensed into the holder.. however, once i did the slap and burp method (was very aggressive by the way and did about 15-20 slaps) IT WORKS NON STOP.. currently flushing the whole system with water... amazing. was just thinking of replacing with another unit from kohls... not anymore.. at least for now. Reply

Cliff, July 12, 2012

I don't slap and burp or any of that good stuff........I simply beat the living hell out of it by slapping the top and sides and there she goes.........USMC retired Reply
- RobH, July 28, 2012
  
  I also found your method to work. After beating on the sides top of my machine, it works normally again. Reply
- Kristen, October 9, 2012
  
  Best post yet, thanks for the laugh. I've actually done a ton of research on the components and taken the machine apart a few times but maybe next time I will just beat it. Sounds therapeutic :). Reply

mike, February 23, 2012

i tried lifting the water reservoir and it works thanks for the advice. Reply

SteveM, February 23, 2012

Had the same issue. I position my water tank so the air nozzle is behind the tank and it runs all day long. Reply

Wendy, February 23, 2012

I get water thru fine if I don't have a k-cup in it. Once i put a k-cup in, it won't brew coffee. hot water, fine.... coffee... nothing! HELP! Reply

Mary Beth, February 23, 2012

I wonder if something is clogged and keeping it from producing enough pressure to make it through the k-cup. I would look at some of the comments above to see what worked for others (maybe Shannon's?). Hope you're able to get some coffee soon. Reply
- Wendy, February 23, 2012
  
  I acutally read them all :) the paperclip thingie worked! it was just clogged. I'm enjoying a cup as we speak! Thanks for starting the thread! lifesaver! Reply

Robin, February 24, 2012

The spank/burp method just worked for me. Saved my sanity this morning. So glad I found these posts!!!! Try it. It's easy and effective. Hope it continues to work. Reply

Allison, February 26, 2012

This is our second machine, the first we had for 2.5 years until it started brewing less than a full cup. Tried troubleshooting, descaling, etc, but last January, out of frustration, we bought another machine (exactly the same model, just newer version). Lo and behold, 10 months later, it started acting up again! Yesterday bought the vinegar and did a major 4 hour de-scale. Still acting up. This morning I found your posts and cleaned all the filters, did the paperclip thing, did the burping thing and still it wasn't working properly. So, I called customer service, with my paper clip in hand. I was a little frustrated because he was asking me for my name, address, email etc. He was slightly rude, insinuating that the problem was lack of proper maintenance and that I didn't watched the manufacturer's video on proper paper clip use to clean the machine. After 10 minutes on the phone listening to his instructions of poking, and running it through several cycles, he said the machine was defective and they are sending me a brand new machine - even though I never registered my machine's warranty. What does this tell me? Either they are really good at customer service or there is a serious defect with all Keurig brewers that is being covered up. Reply

Kate, May 9, 2012

I agree with you about the possible inferiority of these machines. I have been on several sites (even put in the keywords "I hate my keurig" and wow! The things I have read! Seems to this reader, there are more inferior machines than those that actually work and this has been going on for some years now...2-3 is how far I went back. I seriously don't understand, unless it is true you can get a machine replaced fairly easily (that has not been my luck, however...) ..how there has not been a class action lawsuit filed against the manufacturer for faulty workmanship & misleading advertising. I hate, hate, hate my keurig. Even though I can get almost a full cup now (oh glory & praise be) I am boxing the piece of garbage up...and yes, I did the burp method, the descaling, even though it didn't say to), I primed it..I cajoled it..I even roto-rootered it w/a paper clip...to no avail..and either taking it to the desert & using it as target practice or letting the garbage man haul it away with the nxt trash pick up on Tuesday. I am tired of putting up with it. My machine was purchased right b4 Christmas, 2011 & right away we had problems with it. I have maintenanced it regularly by "descaling", rinsing, blah blah blah...and it still makes an inferior cup of coffee when it makes on at all. $200 for a B79...isn't worth $20.... Reply
rob roy, May 15, 2012

My machine is 18 months old and Keurig won't replace it. I read such about great customer service, but after I told them I descaled and did the paper clip thing, they offered me $79 towards a new machine which could only be spent through them. So....it's broken, can't be fixed and they want me to spend another $129.00?? I don't think so. Reply
- Tammy, September 25, 2012
  
  This is funny because mine is 18 months today and guess what it didn't power on this morning!!!!! I contacted Keurig and got the same answer, they would send me a new brewer at the price of 69.95 and free shipping! I put another call in and am waiting for someone from the "sales" department to contact me. I won't buy another Keurig if they aren't willing to stand behind their product. So we'll see if I get a better answer from the person whom calls me.. Reply

katbeadz, February 26, 2012

Thank you SO MUCH !!!!BURP and SPANK worked like a charm Hello caffeine Reply

Vinny, February 29, 2012

Yesterday I descaled my B70 and when I lifted the water reservoir off and I looked into the hole under it I could see that the screen was clogged. Last time this happened I took it apart myself and cleaned it. What a job, this time I said let me try something. I took a paper towel and dried up as much water down there as possible. Took a small flashlight and a cue tip and got the stuff out. I would do this step instead of burping the machine first. If a cue tip doesn't work take a can of compressed air and blow it out or if you have a lens cleaner for a camera. Both will do the trick. Reply

Kristen, October 9, 2012

Can also use pressurized water to blow out the lines, see above. Reply

Amanda, March 7, 2012

Mine has been having fits and I'd given up on my 3 yr old machine thinking it was toast. One last ditch effort worked! I took a paperclip and open the top reservoir and rootered out the hole at the bottom. THEN, I did the same to the needle that goes into the K-Cup, it has two holes. Viola! Working like a champ again. Reply

Tom, March 8, 2012

I honestly can't believe turning my Keurig upside down over the sink and spanking it actually worked. It felt a little silly...but I am enjoying a fresh hot cup of coffee. Maybe it felt silly because I spanked it to the tune of Rock the Casbah (Spank the Keurig) as recommended by someone else's comment...LOL. Reply

Mike S, March 12, 2012

When my Keurig stopped heating the water, I called customer service (Thursday PM). The customer service associate and I through the motions and when the brewer still wouldn't brew, she set me up for a replacement brewer. The replacement machine arrived Saturday!!! AWESOME CUSTOMER SERVICE!!! Reply

James E Hill, March 19, 2012

Tried spanking, tried burping. REPEATEDLY. All I have ever used in it was distilled water. Now I Have a nice kitchen ornament to take up space in my kitchen. BUT I have no coffee and not a happy camper Reply

Jason G., March 23, 2012

Like Mike S. I tried all of the methods, watched the videos online and read through all of the troubleshooting tips in the manual. I called customer service, told them I tried all of these things and they sent me a brand new replacement even though I have had it for 2 years. My hunch is that they make enough money off the k-cups that they can afford to give away the occassional brewer. Regardless, the past 2 weeks was rough and I am happy to have my Keurig back this morning. Reply

Sara from Crestview FL, March 24, 2012

WOW!!! I am so thankful that I found this site!!! I have been having the problem of my keurig not brewing a full cup each time for a few MONTHS now! I have just been suffering through having to brew first a large cup then a small cup to get just ONE cup of coffee... I had to use a few of the methods listed here in order to get it to work again. I reset the button on the bottom about 15 times with an ear ring then I carried the leaky baby over to my kitchen sink and smacked its bottom all over in a circle pattern a good 10 times or so then I refilled the water tank and tried the rubber nub method all in a row. The rubber nub method worked as long as I was still holding the opening shut through the entire brew process. If I let it go half way through it would do its half cup dance again. I did this about 5 times with my old Kcup from this mornings double brew and still the same thing. I got pretty frusturated but then I took out the Kcup, filled the water tank with some darn hot water and ran that hot water through while holding the rubber nub shut about three times... ran it one last time with my old Kcup back in and letting go of Mr. Nub and VIOLA !!!! Coffee :D Reply

Mary Beth, March 25, 2012

Your persistence paid off! Very inspiring. :) Reply

shane, April 2, 2012

are you freaking kidding me? i was just about to throw the thing out and decided that a "spank" might make me feel a bit better. ( the thing has been BAD ) i gave it a few ( not gentle ) whacks on its bottom, plugged it in, and i am now enjoying a lovely cup of coffee. YOU ROCK! Reply

Tammy, April 3, 2012

I am having an issue with water running over the front of the machine while it is brewing. I have to use a large mug in order to catch the overflow while the coffee is brewing. Any ideas? Reply

Mary Beth, April 8, 2012

Hmm. I haven't run into that one. I did a search but wasn't finding any good answers. Have you tried giving Keurig a call? Hope you can get it resolved. Reply
- Maria, June 8, 2012
  
  My machine was not brewing at all. Even though it said "Descale" I couldn't get the vinegar to run through the machine. I decided to spank it and still nothing, however, once I cleaned out the needle as suggested, it started working!! So happy. I've been without my coffee for 3 days. Thanks for all the info. This site is very informative. Enjoying my hot cup of coffee! Woohoo!! Reply
Mary, April 15, 2012

Have you tried pulling the gasket down towards the tip of the needle that punctures the k-cup? Reply
RobH, July 28, 2012

We had this problem and found that the K-cup was the issue. Some of them are not being sealed well enough and the top comes off during brewing and spills water all over. We had a bunch of boxes where as much as 1/2 the cups would do this. It was very irritating.... I wrote to Keurig asking about it but was ignored. Since then I've found San Francisco Bay K-cups (available at Costco, Amazon, etc) which are a lot cheaper and we've had no issues since. They are more ecologically friendly because they only have a plastic ring at the top for the seal. The bottom is just the coffee filter. We like the coffee so all is good! Reply

Chad Honaker, April 6, 2012

I tried all of these steps, several times and none of it corrected the issue with my brewer. After a 10 minute conversation with a Keurig representative, I have a new brewer on the way to my house. Needless to say, exceptional customer service...all of this even though my brewer was outside of the 1 year warranty too! Reply

Anna, August 1, 2012

My brewer is just outside of its one year warranty as well, but they only offered me $100 off my next brewer of the same model. Hmmm... maybe I need to give them another call. Reply

Stephanie, April 7, 2012

I tried every single step. I got to the "turn it upside down and spank it" and almost considered just calling the company, but I did it anyway. Figured it couldn't hurt as the warranty is up. Son of a gun, it worked!!!!! Thank you for the recommendation. My husband and every morning driver who comes into contact with me on the freeway greatly appreciates you! Reply

Pia, April 9, 2012

Thanks for the "burp-n-spank" tip...........I'm pleased to announce that IT WORKS!! Reply

Lynn, April 12, 2012

Omg the burp and slap worked! Thank u!!! Reply

Christen, April 19, 2012

I love you! That is all :) Reply

Sue, April 19, 2012

Thank you, thank you, thank you!! I performed the "burping" method and it worked! I thought my machine was a goner. Reply

Stephen B., April 23, 2012

So after many attempts on trying to get this contraption to brew a full cup - step #7: Burp & Slap worked like a charm. The things people come up with...and that work! Many Thanks!!!! Reply

Tanz, April 23, 2012

Another advocate for the spanking method. Mine would sound like it was brewing and pull through a TEENY amount of water and then just quit. I tried cleaning the filter, poking holes in the needle, everything. All it took was flipping it over and smacking it a few times and it's back in business! Thank you!! Reply

Scott F. Guinn, April 27, 2012

Something else you can try if the water isn't being pumped into the machine, even after descaling, lifting/replacing reservoir, and spanking... Remove the reservoir. Take an electric toothbrush (I use a Sonicare with an extra brush that i keep just for this purpose) to the water intake (on my model there is a plastic cone with holes in it) for a minute or so. Make sure the brush head is wet and rinse it a few times as you go. Took care of the issue for me. Reply

Donna, April 30, 2012

Thanks for all the helpful hints, but mine is dead. I did get about four years out of it. Reply

sue, May 1, 2012

I can't believe that the burping/spanking method worked. I played around with the machine, wanting to descale it but couldn't get any water to come out when I pushed the buttons. I turned it off, let it sit, turned it back on. Nothing. Again, searching on sites, I found this one and the suggestion of spanking it. Since I really had nothing to loose, I tried it and low and behold, IT WORKED. Immediately. Reply

grumpygeologist, May 1, 2012

when my B60 starts short-cupping, I run one cup of hot water and when it starts to load from the fresh water reservoir - power it off. Wait a few moments then power on. You will find that it takes a longer than usual time and the water drops considerably in the res. Then brew your next larg cup. Should be back to normal. fixes my problem every time. I would never beat my keurig. score: bad: 1 dead b60 after 2 weeks - returned - 2nd dead b60 - no power - out of warranty. good: my oldest keurig b60 used at work (personal) - works well - new model up at home - no problems whatsoever. Reply

Donna, May 6, 2012

Burping worked...funny! Reply

Sherry, May 10, 2012

Ummm..I'm starting to think maybe we should start a12 step support group for Keurig owners...Got mine Christmas 2011..it was acting up by Jan 2012, uuggg...so I descaled it twice and now it works..but not without driving me crazy first.Thanks for the tips Reply

wayne, May 12, 2012

model B60 will not power up. any suggestions? outlet works. have removed bottom and dont see any obvious damage. help. Reply

Dee, June 7, 2012

I am having the same problem with mine, also a B60. It has been temperamental almost since I got it 2 years ago but know is completely dead! Did you call Keurig, and if so, were they any help??? Reply

Dan, May 15, 2012

The burping worked! Thanks a ton! Reply

Mary Beth, May 15, 2012

Yay! You're very welcome. So glad it helped. Reply

Jen, May 15, 2012

I got mine working by sticking a long pin into the 2 holes by the needle. I also cleaned out the reservoir and ran a few cycles with no Kcup. Miraculously it starting working again. Keurig sent me a new Elite model when I called yesterday about my problems. But now the old one has life again. So, has anyone NOT sent back the Kcup holder? Reply

Danny, May 16, 2012

The B60 is a piece of junk! I now have my second brewer being sent to me from Keurig. The original one would just go to prime after one cup of coffee. They sent me a new one. After three weeks the second one started doing the same thing. Now they are sending me another one to try. They must really get these things cheap from China because there is no where to take them or any repair people to work on them. If they can't fix it over the phone they just replace it. We will see how the third one does. I'm not holding my breath! Might be going back to my $14 Black and Decker! Reply

Ramonadell, May 16, 2012

I had clients coming at 10:00 this morning, my K would not work! Tried burping voila! A perfect cup fpr each of my clients! Thanks! Reply

Robertm, May 19, 2012

Thanks for this website. My Keurig wouldn't brew and I tried all these suggestions without success. Then I noticed that the "brew temp set" message stayed on during whatever I was doing and figured that it was an error message. I called Keurig and after they reviewed all that I had done they told me my machine would have to be replaced for $79.95 as it was 1 1/2 years old and out of warranty. However, when I referenced this website and noted that others had been approved for replacement despite being more than one year old even 2 years old the supervisor approved a replacement for me and one will be sent out. Thanks Mary Beth Reply

BelushiLomax, May 26, 2012

spank, burp, COFFEE! THANKS! Reply

strawberrylou, May 26, 2012

OMG - slapped it, burped it, put my checkbook away - thank you!!! Reply

Mary Beth, May 26, 2012

I'm loving these comments! Reply

Drewski, January 22, 2013

Anyone ever try to remove the filter or clear the line of debris? Tried banging it, It worked for one cup or so and clogged again. Was thinking of the Shop vac or 120 PSI Air Compressor. I posted my solution to a Verison thunderbolt, Maybe it could work for the coffee maker? http://www.youtube.com/watch?v=E7ramb27u9A&feature=plcp Reply

Robin, May 28, 2012

After two weeks of bad behavior and two descalings, our ^&#$%*! machine just got a good spanking. We now have two piping hot cups of coffee. But now our machine is just parked in its corner pouting. I'd hate to begin every day this way! Reply

rob roy, May 28, 2012

Glad other people had luck in getting a NEW Keurig recently. I did not. I was only offered the $79 off a new machine I HAD to purchase from KEURIG for a whopping price of $179. However, when I wrote a letter complaining, they did send me 2 boxes of K cups free of charge. Thankfully, the "spanking" worked but I am not impressed with an expensive machine that only works until the warranty runs out. Reply

KWiens, May 28, 2012

You came to the rescue ... Tip # 6 was what I needed.Thanks. I am disappointed that I find no reference to your solutions in the Manual. Reply

Kirk, May 29, 2012

I solved my prime problem: removed the wire mesh which covers the water intake. The mesh would hold air bubbles generated from pouring water into the reservour thus not allowing water into the pump. After time this probably caused the pump to fail (I figured this out while cleaning the pump assembly for my cat water bowl.) Reply

Jess, May 31, 2012

Mine won't work. I can't remove any parts, but I did try spanking it. Nothing. I have been looking at this piece of plastic, bolts, and parts for a week now. Makes me a want to cry. I unplugged it one day to clean the surface under it, plugged it back in and it won't work. Never was lifted, hit, bumped, or even fell. Just decided not to work. Reply

Melanie, June 3, 2012

Thank you, thank you, thank you! My Keurig would not brew a full cup of coffee and I was getting very concerned. Ultimately, step 7 saved the day. I gave my Keurig a good spanking and the next thing I knew I had a full cup of coffee. Allelujua! Reply

Debbie, June 3, 2012

Spank and burp worked! Thanks - you saved me this morning! Reply

Carol, June 4, 2012

Got up Saturday and machine would not work tried the burping method then called the Keurig co. 6 months out of Warrenty. Offered a discount on a new one. Very disappointed. Went thru all the steps on the call to try to fix. wont heat must be the heating element. Reply

Kolla, June 4, 2012

A combination of paperclip needle poking and a good "burp and slap" session did it for me - thanks so much!! Reply

Shayla, June 6, 2012

Wonderful. I burped my machine and it works. Things were getting stressful in here this morning. Ahhh, all is well now. Reply

Maria, June 8, 2012

Mine wasn't brewing either. I tried the burp and slap method and it still didn't work, however, once I cleaned out the needle, it worked like a charm. I'm enjoying my hot cup of coffee. This is a great website. Thank you so much!!! Reply

Tina, June 10, 2012

Hello just sharing that I did the needle clean out and nothing, found this website and did the burp slap method and viola it works again. Thank you for sharing this priceless info :) Reply

beerly, June 11, 2012

I tried all the troubleshooting ideas... nothing worked. Called Keureg, no questions asked.... they're sending me a new brewer.... couldn't be easier. for what I spend in K-cups... they should!! Reply

Marsha, June 14, 2012

Thanks did all of it even the spanking now running vinigare through the coffee maker. Saved me a bunch of money thought I was going to have to replace the coffee maker. Doing the happy dance. Reply

SOA, June 15, 2012

I want to tell you thanks so much. I found your site on Google and I was so worried that I would have to replace my machine. I don't have any warranty on it nor the funds to replace it now and that burp and slap thing is what helped me. I think I was beating it just a bit too hard but it worked and now I am running the vinegar through it. Thanks again! Reply

Melanie, June 19, 2012

spanking- definitely worked Reply

Michele, June 20, 2012

I have the B40, and last night it decided to purge itself all over my counter.. then do nothing but flash it's mesmerizing lights at me. Thankfully, we actually have a 'normal' coffee pot, so I was able to have some coffee before tackling this issue. My pot would do NOTHING but flash me! After trying all the above methods (without calling Customer Support) I did some more searching, and found I needed to reset it. So.. this is what I did that worked for mine: 1) Hold down Auto-Off and LARGE cup at same time. (all lights should hold steady ON) 2) press SMALL cup while still holding Auto-Off and LARGE cup 3) Release all three, press LARGE cup again.. all lights should go off. 4) Unplug for about 5 - 10 second, plug back in. SHOULD WORK! Reply

Mary Beth, June 20, 2012

Thanks so much for sharing your knowledge. Reply

Jennifer Lum, June 21, 2012

Who would have thought that spanking my Keurig would make it work again? Naughty Keurig Reply

Christine, June 22, 2012

Ok - I was pretty sure y'all were just messin' with me - but I flipped her over the sink and spanked my Keurig. She is now happily brewing my coffee and hopefully won't be giving me any more lip. I had tried the paper clip trick and begging - neither had worked. Thanks for sharing the tip on spanking - I can now carry on with my morning. Reply

Stephanie, June 23, 2012

We skipped all steps and went straight to the burp and slap method. It worked!!! Thanks so much! Reply

Michael, June 24, 2012

Well, giving my B31 a couple of good thrashings didn't work; I'll try calling Keurig in the morning. I think the real problem is stated right on the bottom of the unit: "Made in China." But this wasn't a complete loss - all of the comments were very entertaining... Reply

ksp, June 27, 2012

WOW... Saved my 5yr ol Platinum with the BURP SLAP. Took 3 good tries, but now it works like a champ again... NNo more $5 a day at Starbucks Reply

Ann, June 28, 2012

just did all the steps...and step 7 finally worked. Gave it a good spanking and it worked. Hope that takes care of it, cause with 4 coffee drinkers in the house.... it's been painful. Best, Ann Reply

Bren, June 29, 2012

Tried the spank, no luck. It says it's brewing, then resets itself Reply

Fletch, June 30, 2012

The burp method worked for me too. You would think though that Keurig would do something about all these coffee brewers out here that are having the same problems. Thankfully this site was here and very helpful. Thanks everyone Reply

Anne Lynn, July 1, 2012

Well, that did the trick. I've been working on this for several hours but a good spanking is what it needed. Hilarious to think of, but much better than buying a new one of these expensive little devils. They are outrageously expensive but I rationalize by being alone, no extra coffee to cook or burn, and then throw out, And I like the idea that it is waiting for me when I come downstairs at the ridiculously early hour I get up. Thanks for the fix... Reply

Peter, July 1, 2012

My Keurig started shortcupping me. After descaling and hole poking didn't work, I tried the upending/spanking solution. That worked! Is there anyone out there who know why this method appears to be so successful? If so, would you please share the answer with me/us? Reply

Robert Vasquez, July 2, 2012

After we cried for three days my wife and I found this website. Let's just say she gave it a good burping for about 30 minutes. Guess what? Our Kuerig is brewing a hot cup of coffee. Reply

Eugene Heywood, July 3, 2012

Slap-o-rama!!! It works!! Reply

Drew, July 4, 2012

This is why the internet was invented! The slap & burp method really works. Thanks for the tip! Reply

Tricia G., July 5, 2012

Yes the slap and burp method worked for me too! YAY! I was about to cry. Reply

Melinda Tillman, July 6, 2012

Thanks so much for this site. My Keurig was not brewing so I googled searched and your site came up first. It is a life savor. :) Reply

Heather Edwards, July 7, 2012

Thank you! The spank and burp got my seemingly hopelessly broken Keurig to work fine this morning! I was ready to run out to Costco for a return. Reply

Krista, July 10, 2012

My keurig keeps saying prime after I brew a couple cups right after one another. Any suggestions or ideas on why this is happening or how to fix it? Reply

Mary Beth, July 10, 2012

It may be that you need to descale with vinegar (see Step 5). Here is a thread that might be helpful too. http://www.twopeasinabucket.com/mb.asp?cmd=display&thread_id=3146749 Reply

Michelle, July 12, 2012

Read all the posts ... tried it all ...nothing worked ... felt like water was not getting into the machine from the res ... had nothing left to loses so i tried some East Texas logic Here is what worked ... filled the res up with hot water then added a little bleach closed the handle and hit brew on large cup made some serious noise and the water started flowing!!!!!! Ran all the bleach water thru and then a lot of clean water with vinegar Had zero to lose slapping was not working Reply

Katie, July 12, 2012

I am SO glad I found this page. After many attempts at trying to fix my Keurig, which had stopped pulling in water, I was stumped. I tried cleaning the water reservoir, the little filter on the base of the Keurig, unplugging it, taking a needle to the top needle seeing if it was clogged, turning it off and then back on, leaving it off and unplugged for a few hours and NOTHING worked. I was livid because its not even a year old yet. Then I read the spanking method. I took off the water reservoir and turned it upside down and spanked it, literally. My husband walked in at this moment thinking I was beating it out of frustration. lol. I turned it up right, added the water reservoir and IT WORKED!!! My response was "Huh, it just needed a good spanking... good to know." I'm very happy that my Keurig works again!!! Having trouble with yours? Just spank it!!! Reply

Lydia, July 20, 2012

We just got a used Keurig from someone who said they didn't like it because they wanted to fill bigger mugs and it was too expensive. They said there were no problems with it, but hadn't used it in awhile. The water comes through just fine without a K cup, but when I put a K cup in it just makes the noises but nothing comes out. I am not sure how to take it apart to clean it. Tried the paper clip and the spanking, and unplugging but same thing. I now have two K cups with punctures in them but no coffee.... help! Reply

Mary Beth, July 20, 2012

This has happened to me also--I would keep trying with one of the k-cups that already has a hole. The machine may be having trouble building up enough water pressure or something. If it still won't brew after a couple of tries, you may need to descale (see step 5) by running vinegar through your machine. Hope you get some coffee out of it! Reply

Cheryl, July 21, 2012

The burping method worked - awesome Reply

Dave, July 23, 2012

This really worked. I would like to thank the first person who was so angry they couldn't get their morning coffee that they started spanking their coffee maker. Pure genius. Reply

EJ, July 23, 2012

Thank you for this greatness! We have a 3 year old machine in our office that is used regularly by about 5 people. We de-scaled it and suddenly it decided not to pull water after the vinegar rinse. After poking every hole and crevice with a paperclip and even spraying it out with compressed air. I finally took upside down over the sink and slapped it a few times. Works just fine now! Reply

Alana & Iain, July 24, 2012

After two weeks sans coffee in the morning and the dreaded "I just woke up hair" looks I recieved while at the local coffee shop I am soooo thrilled to say I spanked the S$!T outta my blasted Keurig and did a little dance when it roared in submission. Also hubby would like to extend his thanks as he can now say "told you so" that sometime slapping/burping/spanking/kicking electronics is the answer!!! (sometimes) We would like to preset you with the Keurig goddess award!!! Don't forget to thank your parents ;) Reply

Isannah, July 27, 2012

Hallelujah! I was ready to throw away my Keurig until I found this web site this morning. The white nub thing worked! I had even called Keurig support. Why won't they tell us about this option???? Reply

greg, July 28, 2012

I have not one, but TWO brewers that quit on me just outside of the 1 year warranty period, the first one turns on, tries to heat, and turns off, the second one doesn't turn on at all... The best customer service could do is offer me 2 replacement brewers at $60 each. Pretty lame. Reply

tawnia, July 28, 2012

I couldn't be happier that I ran across this webpage!! I tried all of these methods one by one and it worked! After de-scaling my maker wouldn't run water through at all so I was preparing to have to buy a new one and was very upset about it. I cleaned out the needle like suggested,gave it a couple of slaps for good measure and low and behold it works and better than before de-scaling. Thanks so very much!! I would NEVER have thought to poke something into that little needle thinking that could make my machine work like new again!! Reply

Jo Lynn, July 28, 2012

So I bought one today at a garage sale for $4.00 lady said it only worked sometimes. Thought oh..heck. for $4.00 what could I really lose. Got it home to run it through a vigorous vinegar process and it wouldn't even suck water and the screen only said "Not Ready". Used the sonic brush on it and it still wouldn't work. Slapped her around (heck for $ 4.00 I would slap the Dali lama :) Now what I did to get her to work I do not recommend to ANY ONE...however I am telling you in case you have a better way to do it :) Again this is NOT recommended as I think you could get scalded pretty good and I will not be responsible if you follow my stupidity. I did not get burned but make no promises you won't get burned. I put my mouth on the white over flow tube and sucked on it to help pull water into the reservoir. All of a sudden the ready light came on and asked me what size cup I wanted. I brewed a large cup of vinegar and it was ready again. I have brewed now 12 cups of vinegar and it is working like a CHAMP. Best $4.00 EVER! ! I will brew fresh water in the morning to clean out the vinegar and than try my first cup of coffee in it. Reply

Mary Beth, July 30, 2012

Wow, way to go! You may have set the record for the least amount paid for a working Keurig. Reply
- Jo Lynn, July 30, 2012
  
  She wanted $5.00 but I only had 4 :) And it has been 2 days now and no issues whatsoever with it. Works great and makes wonderful cups of coffee. Will be watching garage sales and craigslist now for cheap broken ones to fix and either re-sell or give for Christmas presents LOL Reply

grumpygeologist, July 28, 2012

So, does anyone have any ideas about what to do for a keurig that won't power on. No lights - no nothing - worked fine one day and dead the next. Any fixes??? Reply

jk, August 23, 2012

plug it in? Reply

jeanne, July 29, 2012

Tried the paper clip method (actually used one of the things for lacing turkeys up), tried the burping, cleaning out the reservoir, tried the white rubber nub suggestion. Nothing. Most I get is a dribble of water. **sigh** Reply

Peggy, July 29, 2012

Well, I wasn't getting and water flow at all. I tried cleaning out the needle, using hot water, holding the nub (as above) spanking it over and over. Nothing seem to work. After spanking it - it would dribble for a second, but I think that was residual water from the pump trying to work. ' So my husband comes out with canned air. He blew it up in the needle, the little nub things... turned it off... back on, it dribbled. He then spanked it.. blew some more air.. still dribble. turned if off and on.. blew more canned air in the needle and nub.. and turned it back on again.. and it worked. FINALLY Been working all morning on all of the above. (My coffee maker was in a cabinet until this morning, so I figured it just died of no use). I kept trying everything on here for about 2 hours.. gave up. and two hours after that my husband decided to try. he did what I just mentioned with the air, etc. And it works. Yay! Reply

Elia Dragone, July 29, 2012

My machine was shutting off before brewing because the water was not transferring from the holding tank to the heating tank. If the burp and slap method does not seem to work, do not laugh now....remove the water tank and blow in the hole at the base of the tank. Any debris that is preventing the water from entering the heating tank will be pushed through. Once the correct amount of water has transferred then the cycle will continue and Eureka, you will then brew your cup of coffee.. Reply

2catgirl, August 1, 2012

You are magic! Between the spank and burp and blocking the white knob my Keurig is back in business. I was prepared to buy a new one, but thankfully I don't need to spend another $150. Thanks so much! Reply

s, August 1, 2012

I love the internet. Slapping the bottom didn't work so I turned it right side up, lifted the thing about an inch off the counter and virtually dropped it onto its feet. A bunch of grounds spewed out and then clean hot water. It is working beautifully now! Reply

Kathy, August 3, 2012

Sure enough, my Keurig needed a spanking! I had tried EVERYTHING else, but half the water was still spurting back into the reservoir. I unplugged it, took off the reservoir, turned it over, and gave it a few good whacks on the bottom. I'm enjoying a nice, FULL, cup of coffee. Thanks for the tip! Reply

Hunter, August 5, 2012

Mary Beth, I found this so interesting and helpful that I thought I'd reply. First off, when I tried the spank and burp, it sent my Keurig into descale mode for the first time and I couldn't get it to brew at all. That got me thinking. So here's what I did to fix it once and for all. 1) unplugged and emptied it 2) tipped on side and removed the five screws on the bottom 3) slid back plate (ground wires connect to the bottom, so gently move plate to the side) 4) remove the two screws that hold the rubber unit that contains the filter (the filter is about the size of a nickel and is at the base of the water reservoir) (the rubber unit is very flexible and the filter can be easily removed) 5) removed filter, rinsed screen, blew out screen, rinsed again 6) dunked rubber unit into a small glass of water to rinse out (making sure not to tip rubber unit up thus allowing debris to fall farther down tube) 7) put screen and screws back in. 8) brewed an effortless, sweet cup of coffee for the first time in a long time fyi: The 'spank and burp' is NOT a cure, it will just prolong the inevitable by repositioning the particles that are blocking the filter. (Or in my case, block the filter completely!!!) ...Also, in order to help keep the filter from getting clogged in the first place, make sure to keep the cover on the water reservoir to keep debris out and to not use a dirty cup to fill it with. (ESPECIALLY ONE WITH COFFEE GROUNDS IN IT! ;) which is what I had clogging my filter!!! Reply

wava rafuse, August 6, 2012

i tries the spanking mediot and it didn't work so i tried the can air and it work just find now . hope this helps other.thanks mary beth husband Reply

Stacy P., August 7, 2012

I googled how to fix keurig after trying all day to descale and clean the needles. Nothing worked. It would only brew about a quarter of a cup at a time. I laughed when I read about "spanking" it but gave it a try because I was at my wits end. I'll be damned. It actually worked. Thanks man! Reply

Tam I Am, August 8, 2012

I am blown away to say that the "burping" method seems to have fixed my ailing Keurig! So happy I came across your suggestion. Thanks, and happy brewing. Reply

Linda, August 10, 2012

Who knew that beating on your Keurig could make it work while also releasing the frustration of it not working... it did work to "burp" it.... Thanks so much... Reply

Mike, August 10, 2012

our kurig started making less than full cups about a year ago , it wasnt all the time just sometimes. About a month ago it was doing it every time , i descaled it even though it didnt show it was time to. This didnt work , so after finding this i tried the slap and burp , while i had the res off i looked at the bottom side of the res. where the water comes out i saw it was slightly plugged with debris (lint particles from the air i assume), i also looked at the small filter where the water goes into the machine itself ( easy to do w/o taking any thing apart except taking the res off) I saw the small filter was plugged up. the only way to get it out w/o damage was to take the bottom of the kurig off , remove the two screws holding the inlet to the machine , remove the filter w/ a pair of small needdlenose pliers clean it , reassemble , ran several cycles to flush out any contaminates. works like it were new!!!! If anyone decides to try this there are a few things to know 1. UNPLUG the machine while working on it period I nor anyone else can be responsible if you leave it plugged into an electrical outet and you recieve a shock causing you to urinate or defacate yourself or worse causing death. 2. put down some towels mine did not spill but yours might. 3. about reassembly the black filter has a short stem on one side and a long stem on the other be sure to align the long stem with the slot inside of the pump inlet its easy to see , easy to assemble and easy to screw up , just align the the two and push the filter in. Reply

Amanda, August 11, 2012

Wowza! I have only had this thing for three weeks and it completely stopped working. I "spanked" it, and it's back to it's normal self! Thank you! Reply

KenTucky n PA, August 13, 2012

So its 9pm I wanted some iced coffee. Grabbed the decaf K-Cup and headed to the brewer. Turned it on threw in the K-Cup hit the glowing blue button and well nothing. No fresh brewed coffee aroma filling the air just a empty cup of disappointment. I got angry, then got sad, the. Got my electrical testing equipment. (we just bought moved into our first house and we have had some electrical issues with the wires in the house) thankfully the outlet tested good and the voltage was correct. I put away my testers and started to panic! My wonder wife googled for a fix and she landed here. My wife read down The list, first step helped! Went through got to that part were to give the machine a good spanking. I was skeptical at first but why not, it did make sense if there was some lime scale blocking the discharge hose or maybe the pump got air locked and giving it a good wack gets things moving. So I unplugged it, removed the water container and turned it over and have it a good wack. Well it puked up water all over the counter and you may want to also remove the drip pan too. I did not and it went flying into the sink. After I uprighted the thing and put it all back together and wiped it down time for than magic. I plugged it in and pressed the blue button and It started to work again! I ran three cups just to make sure. All that to say, it works! Reply

nick, August 15, 2012

A MUST READ! well after 4+ good years of solid use (every day and NEVER descaled it), my keurig hit the brakes, within a two day span, it went from half cupping me to no cup and all recycled into the resevoir toooo not even taking water in at all and trust me, i was like wtf. Little did it know i'm a mechanical engineer and so i did what i do best...started taking it apart to try and figure out the problem. I took it into the garage as i figured its gonna leak some water once i layed it down which it did. I also tried the slap/bang method for shits and giggles...didn't work, nor did strait vinegar per the keurig geniuses instructions. So i put the machine on my workbench, layed it down (water comes out of the clear nub that dumps into the resevoir when you lay it down hence not doing this in the house), removed the silver bottom (5 screws and its attached with three ground wires so kinda manage to move the silver bottom aside, i then removed two screws on the intake from the resevoir (inside is a little black screen/filter and it pulls out of the clear rubber housing it sits in, pull it out if it looks dirty and clean it, mine had some gummy junk in it. Put it all back together. Now the fun starts, machine sitting as it normally does while brewing with the resevoir OFF...I took my compressor with my "pistol grip" attachment (just blows air and has a small tip which happens to fit perfect into the clear nub that dumps in the resevoir) and pulled the trigger, water sprayed out of the needle and the resevoir intake (goes everywhere and really blows it out like crazy but it works. I'd then put the resevoir on and run the keurig to take in more water and blow it out again, I did this for like ten minutes back and forth (when i would run it into a red solo cup, i was seeing shit, dirt, coffee not sure, grinds are my guess). Machine seems to kick ass, brews like crazy and draws in water like it was just made! Thats all i've got for ya. Reply

Brian, August 16, 2012

This thing has been sitting with an empty cup under it for 8 of the 18months I owned it. I was about to throw it out and buy something new (not Keurig). as a last resort I thought I would look online for some kind of repair. As sceptical as anyone can be I turned it upside down and tapped the bottom. When I turned it back on it still did not work. With nothing to loose I turned it upside down and really smacked it hard at least 10 times. After that I sat down with a fresh brewed cup of coffee. Thanks a million, Reply

Dgiants, August 16, 2012

OH MY STARS!!! You are a GENIUS!!! Many thanks......was getting ready to toss my Keurig and buy another....came across this and the "burp" method totally worked...My issue I thought was the pump, but after doing this method, that notion was gone ,I did have to scroll through menu settings to reset but after that Good Times! So loving the fact that I did not have to spend hours on the phone with customer service.....to eventually hang up and go buy another...again Many thanks:) Reply

dgiants34, August 21, 2012

well as I stated earlier this works but having to do it every day is becoming tiresome, may have to bite the bullet and buy another one anyway:( Reply
- Hunter, August 21, 2012
  
  Dgiants, here's my response that may help you. ...The one additional thing that I did besides all this is 'blow into the rubber piece at the top of the water container'. (Be ready though, water may come out from somewhere, my did.) ...... Mary Beth, I found this so interesting and helpful that I thought I'd reply. First off, when I tried the spank and burp, it sent my Keurig into descale mode for the first time and I couldn't get it to brew at all. That got me thinking. So here's what I did to fix it once and for all. 1) unplugged and emptied it 2) tipped on side and removed the five screws on the bottom 3) slid back plate (ground wires connect to the bottom, so gently move plate to the side) 4) remove the two screws that hold the rubber unit that contains the filter (the filter is about the size of a nickel and is at the base of the water reservoir) (the rubber unit is very flexible and the filter can be easily removed) 5) removed filter, rinsed screen, blew out screen, rinsed again 6) dunked rubber unit into a small glass of water to rinse out (making sure not to tip rubber unit up thus allowing debris to fall farther down tube) 7) put screen and screws back in. 8) brewed an effortless, sweet cup of coffee for the first time in a long time fyi: The 'spank and burp' is NOT a cure, it will just prolong the inevitable by repositioning the particles that are blocking the filter. (Or in my case, block the filter completely!!!) ...Also, in order to help keep the filter from getting clogged in the first place, make sure to keep the cover on the water reservoir to keep debris out and to not use a dirty cup to fill it with. (ESPECIALLY ONE WITH COFFEE GROUNDS IN IT! ;) which is what I had clogging my filter!!! Reply
  - Dgiants, August 27, 2012
    
    @marybeth...thanks for the additional advice...I will give it a try.....:) Reply

Ashley, August 17, 2012

Well, after a small temper tantrum, your article gave me a good laugh and some motivation. I shall go burp and slap and attempt your other various solutions. Wish me luck. Or it's going to be a long day. Not too happy. I just bought this thing less than one year ago. Reply

Ashley, August 17, 2012

I can't believe that worked! Brilliant. Thanks for saving (everyone's) the day! Reply

Nicole, August 18, 2012

Amazing advice - I have been trying for over an hour to fix, I "burped" my machine and all is well. THANKS! Reply

Coffee Tips, August 20, 2012

This post is almost a year old already and it is amazing how many people it has helped out. I wonder how many have read the post and fixed their coffee machines and haven't posted a thanks. I bet it is a few hundred. Reply

nancy, August 21, 2012

incredible! beating on it fixed it immediately. Reply

Kristina C, August 21, 2012

A good spanking fixed mine this morning too! Thanks for the tips Reply

Robert M, August 23, 2012

Unbelievible, I've had my Keurig for 2 plus years, this morning I turned it on and boom no water came out and no coffee, I thought I needed to buy a new one, I tried a few things and still no water, I then went online and noticed several people said the burp and spanking method worked, I tried it and it worked, thanks to all who posted their notes. Reply

monica j, August 24, 2012

We have a commercial brewer at work, the B3000E, and it can't be tipped upside down without a LOT of work since it has a water supply connected to it... BUT, someone suggested the compressed air and blowing around the top needle. Thank you.. it worked like a charm this morning. Lots of little black flecks came out as I ran a few cycles without the k-cup. Now, I'm finally enjoying a full cup of coffee. Reply

Cynthia, August 26, 2012

Thank goodness the burping method worked!! I really don't feel well without my morning coffee. Thank you veyr much! Reply

Sheila, August 26, 2012

After watching a couple youtube videos on taking the machine apart to get it working - but thankfully before I decided to start disassembling it - i came across the burp method. Thank you! I needed to de-scale but it just wouldn't brew, burb worked. Much appreciated! Reply

Andrea, August 26, 2012

You saved my Keurig and of course saved me over a hundred dollars for a new one and lots of embarrassment. It wouldnt work last nite when i had a houseful of guests naturally. I was going out today to buy a new one and looked at your website. Your burp must be a powerful tool. Thanks again and I encourage everyone to give it a try. Reply

Jim Thompson, August 30, 2012

Did both the needle poke and then the slap on the bottom while upside down--the machine, not me--BRILLIANT -thanks a bunch for advise Reply

Jim Thompson, August 30, 2012

I have used distilled water since new--coffee tastes great and no worry about descaling--just thought I would let you know, 89 cents a gallon or so, it varies at Walmart Reply

Susan, August 31, 2012

Someone should make a video montage of all the Keurig customers doing their crazy routines to get a cup of coffee to come out of their machines. It would go viral! Reply

Cindy, September 2, 2012

Good gravy, the burp and bottom spanking worked! Lol! Reply

Melissa, September 3, 2012

The spanking was the only thing that worked. Thanks for saving my morning and my $$$! Reply

Peter, September 3, 2012

Vinegar worked well for me. I can't believe how much gunk came out even after running it through at least 10 cycles. All that matters is my daughter is happy now that she can brew her favorite blends. Peter Reply

Nikki, September 3, 2012

Thank you so much for sharing your Keurig wisdom!! Burping it worked for me! It may be a high maintenance machine, but I can't live without it. Reply

nick, September 4, 2012

So i posted a while back thinking i had fixed my keuring blah blah blah, I got pissed and put it in the sink, everyone has one of those kitchen sink sprayers??? While in the sink, remove the resevoir, and put the sprayer hose right over the inlet where the water enters the machine...and spray, or use your garden hose...it flushed my machine really good and i think thats the trick, flushing it out with pressured water, i have had no problems since then. Reply

Jay, September 5, 2012

I have the mini-brewer (B31) which stopped brewing except for drips after only 8 months. Step 6 worked for me after several other things I tried failed. I cleaned with vinegar after I got it working again. Thanks. Reply

Debbie, September 6, 2012

I have done everything suggested - de-scaled, burped, white nub, resetting. It will brew an 11 oz. cup of water when set at the largest mug size. However when I put in a K cup, it will only brew an 8 oz. mug when set at the highest mug size. Reply

Mary Beth, September 6, 2012

Have you tried spraying water through the inlet where water enters the machine (as Nick suggests, a couple comments above)? There may be another suggestion from the comments section that could help you. In the meantime, you can run another brew cycle through the same K-Cup (4 oz or 6oz setting), and switch mugs when you have how much you want. I've used this method quite a lot with my brewer. http://www.kcupbarista.com/2012/01/tips-for-getting-more-coffee-from-your-k-cup-with-video/ Reply

Renee, September 6, 2012

OMG, thank you so very much. You saved my family, if they had to hear me cry any more about my keurig not working they would probly take me for a long ride and leave me somewhere! The spanking /burp method worked beautifully! Thanks again Reply

Bette, September 7, 2012

After going through all the troubleshooting recommended in the book/then calling and following. more instructions....my keurig still only brewed 3/4 cup..It is not even a year old..I spanked it but it did not help so hubby gave it a better one along with a good shaking...NOW that it knows who is BOSS..it works great...Thank you spool much.. Reply

Arthur, September 8, 2012

If your Keurig make a brewing sound but coffee does not make into the cup, there may be a stuck in the internal pipe. Take a straw, open the Keurig lid - like when you insert a K-Cup, then put a straw on the upper sharp pipe that pierces the lid of your K-Cup and blow into the straw - the debris inside the pipe will be cleaned up. I have fixed my Keurig twice in that way during the last half a year. Reply

Sue, September 8, 2012

I moved earlier in the year and hadn't used my machine since. I spent much of this morning watching it go through a brew cycle without getting coffee. I tried the paperclip and it didn't work. Last resort was the burp. It worked! I'm so relieved. I live alone and can't justify making pots of coffee only to throw away most of it. Thank you for the advice! Reply

Jeff, September 11, 2012

As Tiny Tim would say, “God bless us, Everyone!" Keurig coffee has returned to our humble home this morning! Between burping, slapping and plugging the rubber thingy you have restored life into my Keurig. Hallelujah! Tips are great money savers and profoundly appreciated. I'm telling everyone about your site. Reply

Chris, September 12, 2012

Happy Happy Joy Joy!!! Plugging the rubber thingy worked for me! Thank you so much for making me one happy momma! Reply

robinsc, September 12, 2012

I cleaned/poked the needle openings &it worked like a charm. Thanks for the tip! Reply

Stacey, September 12, 2012

I want to thank you from the bottom of my mug. Not only did I get the eye brow raising from my husband but the "that's crazy" also flowed from the lips. I am now enjoying another cup-a-joe with a broad I told ya so smile. My coffee maker is purring now. Reply

Coffeefanatic, September 13, 2012

My keurig went out after 1-1/2 years. Calling into Keurig didn't help as they wanted me to purchase another machine at a discount which I wasn't going to do. The "slap and burp" method was the way to go and I saved myself some $$$. Thank you all. Reply

JAN P, September 14, 2012

I purchased my Keurig b70 in June 2011. Last Thursday night I brewed a cup of tea, and it worked fine. I got up Friday morning put in a k-cup and started to punch brew and noticed the digital light info was not on, so I just thought the electricity had gone off during the night. ( not unusual) I checked the clocks and all the clocks were working correctly, meaning the electricity had not gone off. I unplugged the machine and waited awhile before I tried to turn it back on. It still did not work. I left it unplugged all night, but that did not help. I haven't called the company yet, but plan to tomorrow after reading all the messages on this site. It is kind of hard to get water to run through if the machine will not even come on. I am very disappointed in my machine. Reply

JAN P, September 15, 2012

I contacted the company today. After telling the lady I had tried everything normally used to reset electronic items and trying other electrical outlets to check the machine, she said there was a problem with my keurig. She said there was a flaw in my machine, and they would send me a new keurig. She said since it was only a short time past my warranty ending (purchased June, 2011), that they would still honor it. She was very nice and polite. It really made my day to know they would be that considerate. Reply

CM, September 16, 2012

Thanks! Had given up on my second Keurig and had gone back to my old Mr. Coffee (and I do mean old), but read here that if left off the Keurig might reset. It did! Now, let's see if it keeps working. Anyway, I really appreciate the information. Reply

Kelly, September 19, 2012

same problems everyone else has had. Short cups, would pull water, but wouldn't actually brew, etc etc. Six months ago called Keurig, of COURSE they blamed me (Even though I have a water filtration system) and they only sent me a new k-cup holder. They suck, apparently. I've cleaned needles, pressurized it, blew through straws into any and all crevices, spanked it, etc. It brews, but not always a full cup and sometimes it takes forever (like 90 seconds or MORE) to make the cup once it starts brewing. I finally wrote keurig again basically demanding a new maker. No word from them yet, but I did direct them here and other places where people are complaining and being creative to get their brewers brewing. I ended my email to keurig with this: Your product has ONE job and one job only to do: Make coffee. It doesn't. Will keep you updated (prior to my calling them back some time ago, I'd found all these comments and tried them back then!) Luckily I bookmarked this page and I refer to it whenever my machine is acting up. I wish Keurig would just recall the machines with the pump problem. When is enough enough?! Reply

Kelly, October 9, 2012

Updating my comment above: No resolution, no word from keurig at all, even after several emails. Always auto responses telling me to call them. I didnt. (I'm stubborn! LOL) After a month of being ignored, I went on twitter. Let me tell you, THAT got their attention finally. They must have looked up my emails because yesterday morning (less than 11 hours after I tweeted...) I had a rep call me and offer to replace my brewer, but that they were making an 'exception' because I was unhappy. I should have it by Friday. Fingers crossed. BTW, I have to give kudos where it is due: The gentleman who called me was nice, polite and helpful, but it was obvious he had to say certain things. He told me less than 7% have problems, etc. I said look, I LOVEE my keurig, tell everyone about it, have given for gifts, but for something so pricey it should last more than a year or two. He did say that the brewers have an average lifespan of 3-5 years....Not sure what to think about that one... Anyway, just wanted to update everyone. Good luck with the brewers, as much as we all love them, they frustrate us to no end when they don't work correctly. Reply
- Kelly, October 12, 2012
  
  Another update: Just received my new brewer. They replaced the model I had, the B70...but it's been redesigned? Too me that is weird as it's still called the B70. Maybe the changes aren't enough to give it another model number? I dont know. Just brewed a cup and it worked fine as it should, it's brand new out of the box. The changes I noted are: The water reservoir tank is a bit larger but it's longer, not wider. The cover to the water res. has a lid on it so you don't have to take the whole cover off to refill, which is nice. The holding tank being a bit longer its designed now to extend out to the drip tray. This brewer sounds a tiny bit louder when it's pulling water, but that's ok as long as they redesigned the pump itself! LOL Those are the immediate changes I've noticed. A final thought? Though it's basically the same size it seems a tiny bit smaller or more compact, and I couldn't care less about the changes, so long as it works! Reply

Deni, September 20, 2012

I tried EVERYTHING on this site and what FINALLY worked was just slamming the whole thing down on the counter out of pure frustration!! Works like a charm now! Reply

Keith, September 24, 2012

I had the partial cup problem and went thru troubleshooting per manual. During des align it stopped brewing at all. Called Keurig and they are sending me a new one free of charge. Same model B70 that I purchased in Dec 2010. Reply

Jennifer, September 24, 2012

Omg!! I had given up, put my keurig away and thought there was no hope left!! I also called Keurig and my warranty was longer good and was sadden to know that I would have to break down and buy a new machine, lol not something I wanted to do nor had another 100+ to shell out for a new one.. I got so frustrated this morning and thought I would look again for a solution, came across this site, read all the suggestions and tried everyone over and over, to my surprise, after putting my lips on every hole possible and blowing my heart out, IT FINALLY WORKED!! I can not thank ALL of you enough for this miracle!! Going to descale and clean a spot on my counter again!! Thank you so much!! Reply

KIM, September 25, 2012

I WILL TRY ALL OF THESE AT THIS POINT. HAVE BEEN YELLING AT MY MACHINE LIKE A PERSON. MY NEIGHBORS THINK I'M CRAZY. I LOVE MY KEURIG!! Reply

Dominic, September 26, 2012

The burp/slap method worked for us too. Thank goodness. Reply

Kjcoffeelover, September 27, 2012

Thank you the burping worked. Your awesome! Reply

Brett, September 30, 2012

I had a small issue. I used the burp and slap method. Unplugged it, smacked it upside down over the sink, took it back and plugged it in. At first it almost didnt do anything, then I slapped it on the area where the coffee goes, and it let a little out. Finally did a couple few runs to ensure it was back to its old self, and, got my coffee! Reply

Chris, October 1, 2012

Thanks for the "spank" method. It really worked! Reply

Manda, October 2, 2012

Thank you for saving my Keurig! I was devastated when it stopped working, I dropped the water canister in it like you suggested and I now have coffee!! Yea! Reply

Dale Hutchinson, October 3, 2012

Just spanked the brewer...couldn't believe it that it worked and fixed the problem!!! My wife laughed her head off!!!! Reply

Chris, October 5, 2012

Cant believe the spank the bottom thing really work just saved me over 100.00 for a new one Reply

Neita, October 6, 2012

Did descaling and burping. Still doesn't work Reply

JayneK, October 13, 2012

I am soooo incredibly frustrated with my machine because none of this has worked for me either!!!! I could happily throw it out a window right now....although maybe that would fix it! Lol! Reply

Mike, October 8, 2012

Mine wasn't pumping water from the reservoir to the heating tank. The corporal punishment method seems to have worked. Before the stiff reprimand I descaled the unit despite the light not being on and having only used RO water in it since I got it last Christmas. The other thing I did in addition to the descaling and the crack on the arse is to scrub the secondary filter on the water inlet. Mine is the B60 and if you look at the inlet you'll see a small piece of plastic that looks like a + that depresses the valve on the reservoir. If you take a pair of tweezers you can lift that filter and scrub it with an old toothbrush or something similar. Then push it back into place an flush the inlet with water. Hopefully this will have resolved the problem for good. Reply

Dave, October 8, 2012

We got ours for cheap at an MTF freight damaged place, for 60$. It's a b70, and looked like it had been used a few times, was missing a drip tray. Didn't quite work when we brought it home, but after a few tried and cleaning out the lines it worked, but has been short cupping us for a while. Hit and miss really, sometimes a full cup but not usually. Noticed a lot of water going through the overflow valve, which i thought was normal. After reading all of these, it just seems that the machine can work beautifully if you just understand the system, the symptoms, and keep on top of it. "Purging" the lines, burping, and filter cleaning. I think it's just a problem with the hoses being too small, and the system itself not being isolated from coffee grounds. Just plugs easily. Hopefully we have all the tools now to keep our one-cuppers humming! Reply

lisa, October 9, 2012

I have a B60 I bought about 5 years ago, never had a problem. My sister has the b31 and I have pulled it out of the trash twice so far, have descaled to make it work again. This time the water would not go in at all.. the burping thing worked. Obviously this is a fault in a lot of these coffee makers. One should not have to beat a coffee maker before making a cup of coffee with an expensive maker. I smell class action law suit... or some kind of action on Keurigs part. Reply

Carly, October 9, 2012

The burping method worked, after trying everything else...thank you!!! Reply

Dave, October 9, 2012

Yes apparently I spoke too soon, because it crapped out on me this morning when I was late for work! Perfect timing. Had to go to Timmy's. So, I planned all day on how I was going to tackle it when I got home. As it stands, I've fixed it and it's brewing full cups and nothing is coming out of the overflow. But, that's what happened last night and said it was fixed. Darn thing. It seems to me that maybe the system itself is a little bit like bleeding your brakes, hence the "Prime" command. If you can get the system into such a level where there are no clogs, and no air in the lines ahead of whatever water gets sucked in, you're hunky dory. These things are a finicky pain. Reply

Connie, October 10, 2012

My office threw out their keurig and bought a new and one. I took the old one and OMG!!! I burped that sucker and now it works, Well let's just say I have a new keurig now. :) Reply

Beverly, October 19, 2012

THANK YOU....sweating over this thing for two hours...spanking works....wonder how this was discovered....bet I can guess LOL!!!! Reply

Billie, October 20, 2012

I wish I could get to the point where I could figure out it was a water line issue. I woke up this morning and all of a sudden the darn thing won't turn on! It's not the plug, as I was able to power up other appliances in the same plug. It's the Keurig. Just all of a sudden it's dead. Any suggestions would be greatly appreciated! Reply

RICHARD W SPAULDING, October 21, 2012

the turn it upside down and give it a few taps method worked for me thank you very much Reply

Kelly, October 21, 2012

TY, I was laughing when I read about burping it but IT WORKED!!! Reply

Jean, October 22, 2012

Spank away - it now works better than it has in a couple of years and doesn't display descale message right after descaling - I want to know the first crazy person that tried this!! Reply

sunflowers83823, October 24, 2012

The slap and burp method worked great, I was really starting to wonder if my Keurig was going to survive. Thanks for putting this information out there, you saved me another $180.00! Reply

Melissa, October 26, 2012

Thank you for saving my morning with the Burp!! Reply

arabella101, October 27, 2012

I have a mr coffee keurig that was not brewing right, it just trickled at first, then I tried the paperclip fix and the vinegar run through, and it brewed smoothly after that, but it wasn't making anywhere close to a full cup. so, I tried the spanking trick, and it worked! I guess even coffee makes need spanking for misbehaving. Reply

Stephen, October 28, 2012

My Keurig, a B70 and a replacement from Keurig has started shutting itself off after a period of time. Its hard to say how long since I don't stand there and stare at it, but probably an hour or so. Anyone else have this problem and do think it could be a safety concern. Steve Reply

Carol, October 28, 2012

When Keurig is on, it says "ready", I put in K-Cup and press brew, it said "brewing", but would not start to brew. I turned machine off and back on and pressed brew and it would brew, but continues to say "brewing". I de-scaled machine - and same thing. I unplugged, turned off, "burped", prayed to the coffee gods, did the paper clip thing and nothing. It still will not brew a cup unless I turn off, turn back on and press brew. It will then brew a cup, but continues to say "brewing" even though it has stopped. Any suggestions - in the beginnings of Hurricane Sandy here and need my Caffine! Thank you. Reply

Mary Beth, October 30, 2012

How are things going for you now? Reply
- Carol, October 30, 2012
  
  Called Keurig Monday morning. They are sending a replacement brewer for $80. I have a B70 Platunum system. It can't get here fast enough. Thank you for asking. I will keep this site marked for future use. Reply

John, October 29, 2012

My wife looked at me like I had 3 heads, but the burp method worked!!! Thanks! Reply

Mary Beth, October 30, 2012

My Keurig has been acting up lately--spewing water when I first turn it on and not always brewing a full cup. Yesterday, it wouldn't brew at all. It said "brewing" but nothing came out. I tried turning off the power, unplugging, cleaning the needles, but still nothing. I don't think it knew what was in store for it next....for the first time, it was time to try the spanking method for myself. Lo and behold, it worked for me too! First, I ran a few cups of water through to flush it out--there was quite a bit of thick grounds. Then a delicious, full cup of coffee was brewed. :) Reply

Cindi, October 30, 2012

Thank you to everyone for all of the helpful comments. My Keruig threw such a coniption fit that it required a good beating, plugging the plastic thingy and resetting to get it working again. So far, so good. I appreciate all of the suggestions--especially since it took all of them! Reply

Kate, November 3, 2012

Burping just worked!! I had been unplugging after every cup but obviously something was wrong - thanks for the quick fix! Reply

jules, November 3, 2012

I tried all of the suggestions and then some. I have a B70 that would say brewing but nothing would come out. I purchased 23 1/2 months ago. I thought I was making headway by using the blower attachment on my Kirby vaccum and all the water came out. I did this 3 times of runnug two cycles, having nothing come out and then blow it out, this can get messy so do outside. Gave up ( which I hate to do) and callled Keurg, had a very nice lady and walked her through "some" of the steps I did. They are sending a replacement for $70 and free shipping. I hate to pay it but thats easier to swallow than $170 and I dont want to waste any more time. I do have to send back the old kcup holder ( not the whol thing) which I find odd. Thanks for all of the ideas! Reply

Christina Bienick, November 4, 2012

We are on our 3rd B70 machine. The first one stopped brewing and Keurig replaced it with the second unit which leaks after brewing and right after it's turned off. I have to say that Keurig's customer service is very good and they once again sent us another machine (unit #3). This third unit also has brewing problems which started about 6 months after receiving it. We have tried everything suggested. The "burb" method worked for about 10 months (on and off) but now I think it finally "died" for good. This has been an ongoing process since 2010. What a shame that this Keurig product is of such inferior quality, it really does make a great cup of coffee. Reply

Stephanie, November 4, 2012

Sticking an unfolded paper clip did the trick. It must have been clogged. Reply

Christe, November 6, 2012

Thank you Shannon and Mary Beth! The rubber nub pinch did the trick for me. As you look at the machine, it is the hole on your right of the two in the rubber nub that needs to be plugged. Thanks again! Reply

d l e, November 7, 2012

I wouldn't have believed this one for a minute! But, being desperate to save my Keurig I turned it over and slapped it's bottom, hard. It took two spankings (bad bad Keurig) but it's purring right along now! Thanks so much for posting this little tip, amazing. Reply

K Lover, November 8, 2012

First, I read #7 and thought "Are you serious?", but of course after the indeed needed spanking, my keurig worked. Now I can resume enjoying my coffee! Thanks! Thanks! Thanks! Reply

Jon, November 9, 2012

Holy Smokes .... the burp & slap worked! Thanks!!!!! Reply

shellie, November 9, 2012

Oh my gosh! bless you!! Burping a coffee maker-who knew! Reply

Ralph, November 10, 2012

im having an odd problem with my B60, when it starts to take in the water out of the reservoir it would pour it right out of the machine, luckily i had a cup there. this would happen as soon as i turned it on, with out hitting a brew button. after a few minutes of drain all water it would eventually say prime on it, even though the water intake is not an issue. Has anyone had this problem before and is there a fix for it?? i tried pulling power for a few hours and plugging it back in but that did not work. Reply

Mary Beth, November 11, 2012

Have you tried descaling, step 5? I would try that first since it is saying "Prime." If that doesn't solve it, try step 7. :) Reply
- Ralph, November 12, 2012
  
  I did try descaling, I had no luck with that as well. After the water internally was used, the vinegar came straight out. Reply

Kim, November 10, 2012

Have the Platinum model - 2 yrs old. Just started doing the partial cup thing which was fixed with burping. Then it started the no-brewing-at-all stage. It sounds like it’s not drawing any water in from reservoir. I descale about every month religiously. Tried ALL of the tricks mentioned. While on my way to the garbage to throw it away, I thought I might as well take it apart since it’s mine to destroy if I want to. I removed the black ring with 3 small screws from inside the reservoir at the bottom. Just left it off (can’t see its’ purpose anyway.) The machine works perfectly now. I ran 14 cups of vinegar through just in case. Does anyone know what that ring does? Reply

Mrs Mangnall, November 13, 2012

I just tried the turning up and down, shaking vigorously and spanking the bottom. Very little water came out and I was not feeling encouraged. But I'm desperate as I just bought this expensive maker and this morning it did everything as usual but when it came time to come out, nothing came out at all! After paying 120 dollars this was such a bummer! Late for work, no coffee, you get it. Well, It worked! What the h-e-double hockey sticks?! THANK YOU! THANK YOU!!! Reply

James, November 15, 2012

I have to thank this site and Mike who posted on Oct. 8th. My Kuerig was trying but not pumping out of the resevoir. After reading Mike's post about the "+" depressor at the bottom inlet where the resevoir rests I tried with the pair of tweezers like he recommended. The "+ valve?" was stuck and once it finally broke loose the machine worked like new again. I wonder if some of the "slapping" is actually breaking this loose for people? Anyway I hope this helps others like it did for me. Thanks again! Reply

Ericka, November 16, 2012

I received a Keurig from my mom for Christmas last year. I tried all of the 'tips and tricks' recommended on this page with no positive results. :( I called Keurig and asked them to help me 'troubleshoot'. After nothing working that was suggested, they said they would send me a one time free replacement unit. Hopefully the replacement will last a little longer than the original. *Fingers crossed* The down side.... I must wait 3 to 7 business days for coffee. Reply

Susan, November 17, 2012

I have a brand new Kuerig. It would run water through but not make coffee. Spanked it! Yipee finally coffee I was planning on returning it and NOT getting another. Now I am enjoying a nice cup of java! Thank you!! Reply

Jim, November 17, 2012

For the third time I got up and machine said it was brewing but it "Lies"! Found your site and after burping and slapping, a very cathartic experience for myself as well as the errant coffe maker, I am now a happy camper again, now my family can come out of hiding. Thank you from the bottom of my tinycaffeine addicted heart. Jim Reply

PattyK, November 18, 2012

The shape of the cup matters! It won't work unless you're using a cup that is normal shaped and touches all the sensors! Also, you have to do everything in particular order - plug in, turn on, etc. Reply

PattyK, November 18, 2012

nope - correction = not the shape of the cup but if it's GLASS the Keurig won't work! Unbelievable pain in the a** Reply

Yvonne, November 20, 2012

KEURIG is the best company EVER! My machine wasn't brewing a full cup so I called for maintenance...a couple questions later... They are sending me a BRAND NEW machine!!! Reply

Graham, November 21, 2012

I tried slapping it after a descale, no luck, if I pressed brew it would go through a cycle and get stuck, but if I whacked it the water would come out. I then tried the method below of covering the white rubber nub and it worked perfect, everything is working like new, thanks so much! "Here's another tip that's worked for me each time I have problems. Take the top off the water reservoir to expose that white rubber nub. Put your finger underneath that rubber nub, which will block off the holes in the bottom. Lift the k-cup holder handle and set it down, then hit the "brew" button. You might see the water bubbling in the reservoir or making weird noises, but don't remove your fingers from the nub! Remove your finger once the brew ends. Then brew a cup without a k-cup and voila! It should be working like normal. " Reply

Leeper, November 25, 2012

OK, the "burp" worked for me. However, it was more like a "shaken-baby syndrome". Had to turn it over and bounce it forcefully on top of a folded towel on the counter several times, then shake it really hard side to sideh. Plugged it in and she started brewing perfectly. Good luck! Reply

Jean, November 25, 2012

I cannot begin to thank you for all the help from this website! The "Descale" light came on for the first time this morning on our Keurig. I did the "vinegar" method, but it wouldn't work. I did the "toothpick" method, and it STILL wouldn't work. Then, I laughed out loud, when I did the "burp and slap" method. Who knew that smacking your Keurig would make it work!?! Thanks so much for all the info~Keurig is working like new, now! Reply

Jeanne, November 26, 2012

Thanks sooo much for the tips. Can't believe it, but the spanking worked! Reply

Jessibee, November 26, 2012

OMG, you saved my Keurig! I had my doubts, but the spanking method worked like magic. Thank you so much! :D Reply

Susan Schoonderwoerd, November 26, 2012

I just talked to one of their Reps at Keurig. They are sending me a brand new one with a year warranty. Mine just stopped working. They really stand behind their product! I'm blown away and a very satisfied customer!! Thanks Keurig!!! Reply

Brenda Galiher, November 29, 2012

Tried all the helpful hints, but to no avail. My hand hurts from slapping, used a christmas ornament hook to clean out all the holes. Shot forceful water into screen, did the nub thing and no luck...... but when all else fails call manufacturer, still under warranty, new Keurig on the way .. free replacement.... Word to the wise.. always register your product. Great Customer Service. Reply

Office Hero, November 30, 2012

I tried the burp and spank today to fix the office Keurig and it worked! I am the office hero today thanks to that tip! Reply

Barb, December 4, 2012

Goes to show everything needs a "spanking" every now and then. That worked for us! I hope it isn't a regular task. Reply

KIm, December 4, 2012

The spanking method is only a short term fix. Mine went back to its old bad habits. I called Kuerig to ask what else I could do and they are sending me a replacement machine. I really appreciate a company that, when they realize they have a design problem, they stand behind their product. I'll keep buying their coffees for sure! Reply

Louis Gill, December 5, 2012

YES I WAS ABOUT TO CRY THEN I DID STEP 2 THANKS I'M ENJOYING MY MORNING COFFEE Reply

JULIE, February 21, 2013

Thank you so much.....I too I was in tears to think I spent 200 plus for a worthless kitchen ornament that never makes a drop of coffee...So I turned it over and beat the shit out of it,,, then I did the rubber nub thing... I think it works better now than when we first got it...A whole serving of coffee hot and fast...Thank you for everyones comments...SO FRUSTRATED WITH KERIG AS THEY WOULD DO NOTHING...................... Reply

Andrew Shows, December 5, 2012

I have been having fits with my Keruig. I de-scaled and during this process used 3 tanks full of solution and water (rinse) with the K-Cup holder in place. No problem with the water flow. I put a K-Cup in and brewed a nice cup of coffee – just once. The next morning I placed another K-Cup in and nothing but noise, water in the tank went down the first try but noticed water flowing back into the tank (rear white soft nozzle of sorts) and it was getting warm (heated water returning to the tank). I took the K-Cup holder out, filled up the My K-Cup with coffee grounds and had no problem brewing twice. I checked the K-Cup holder exit nozzle and it was clear. I ran three or four brewing cycles with the K-Cup holder installed and no K-Cup and the water flows with no problem. It seems that when ever I put a K-Cup into the holder it does not work. Any suggestions? Reply

Dan, December 10, 2012

Burp and spank method worked for me! Reply

sharon, December 10, 2012

OMG...you gotta be kidding me. I was heartbroken when it said "brewing" and nothing was happening. I tried the burp and slap. Worked like a charm. Unbelievable. That was awesome. Reply

Jerry, December 15, 2012

Hi, I just tried all 3 things, I spanked its bottom, cleaned out the sharp thing with a pin and ran vinegar thru. I didn't think it would work but it did, after several cleanings with the pin, the vinegar came through. Thanks! Reply

Jake, December 15, 2012

Burping totally worked!!!! I flipped it (B48) upside down and hit the metal plate on the bottom. Hit it pretty hard to!! Reply

Sue, December 18, 2012

I am on my 3rd mini k cup keurig in less than 4 months. The first one lasted 3 months and the 2nd one less than 30 days. It just quits brewing. Water will run thru, but won't heat up. Any clues? Thanks! PS- the store where i purchased it has graciously replaced it each time since I used my store credit card. But this is getting old. Reply

Lesley, December 19, 2012

I can't believe step 7 just worked. My husband did it just for sh!ts and giggles and now we are enjoying coffee again. Thanks. Reply

Becca, December 19, 2012

Yeah! Our office Keurig has been with us for several years and started showing the descale message about a week ago . . . of course we kept forgetting vinegar and yesterday the poor thing gave up and wouldn't make any more coffee. I read this this morning, gave it a burp for good measure and tried again. It worked somewhat, but not all the way. I had to do the paperclip trick to clean the needle out and Voila! coffee again! Thanks. I'll try to bring the vinegar in tomorrow . . .maybe. Although it doesn't show the descale message anymore. Reply

Sue, December 19, 2012

I have had mine for 4-5 yrs and it only started acting up 2 nights ago. I put the k-cup in, chose my size and hit brew. It said brewing but nothing happened. After reading many of your comments I tried the burping method twice which did nothing. I asked my husband to look at it tonight. He also smacked it around a couple of times with no luck. He then flushed out the water line with his air compressor from the reservoir thru but that didn't work so he reversed it. He flushed from the cup holder back to the reservoir and the water started coming out like crazy and dirty too, yuck. Guess I pushed the button too many times during my coffee fit, lol, Anyway, it works perfect now and I bet there won't be any more short cups either. Hope this helps someone cause I know I was going crazy. Reply

Jersey Bob, December 20, 2012

Unplug it, empty it out , turn it over and thump it?! ARE YOU CRAZY! Think about the water, the electronics, how about it just sounds not right? OK..SO I DID IT ANYWAY! Annnnnnnnnnnnnnnnnnnnnnd IT WORKS! I am now on my third water refill and it is working stronger and stronger! Thanks for saving me from adding to the landfill and emptying my pocket for a new one! Reply

Mark, December 21, 2012

We bought our machine at Penney's and they have been great about replacing it about every 12 weeks for the last 2 years for the same reasons as above. My wife had ours wrapped up to return when I found this forum. In 12 weeks I will try everything I've learned today. Thanks. Reply

Donna from Texas, December 21, 2012

Just as I was about to fling my daughter's Keurig out the nearest window, I found your website and tried beating the darn thing's butt. It confirmed my opinion that a little ass-whoopin' never did anybody or anything any harm. Worked like a charm...thanks so much. I will now spread the word! Reply

Craig Kirkner, December 22, 2012

Burp and slup for the win i picked it up and shook it all over the place went from no coffe to water everwhere dint be lasy take the resevaur out Reply

Kayo, December 24, 2012

Yaaaay! Burp and slap worked! Seeing as it's the day before Christmas, and we'll have a house full of people, losing coffee-making ability would have been baaaaad. Reply

Robin, December 24, 2012

The flip over method worked for us! Reply

Greg, December 25, 2012

Christmas morning and no coffee. :( Found your site, unplugged my machine for 10 minutes. removed the water reservoir, shook the machine around a bit and then replaced the water reservoir. Plugged it in--it heated up the water and back in business. Merry Christmas to all!! Reply

Laurel, December 29, 2012

Step 6. Thanks. Reply

Yvonne, December 29, 2012

Yes! It did work burping the coffee maker! Thank you. Reply

Wayne, December 29, 2012

Had our Kerger for 5 years now this is frist time it clogged up gave it a hard burp and oh my it works great, knock on plastic :) I believe the quailty control in China is very poor in my opinion. My Daughter had three Kergers all under warranty. Also I feel the price of the coffee as reached a all time high in our area :( Reply

Eric, December 29, 2012

I thought the burping was a joke until I started reading the comments... So, after running water, then vinegar, neither worked... paper clip... nope... Just put the Keurig on it's head and beat it up and it will give up the coffee! Wow, that's crazy. THANK YOU. I got out my frustrations and now I have coffee... life is better. Reply

Brittnea, December 29, 2012

My keurig is part of the family, sadly Two days ago it went on the blink, I called keurig and she said someone would call me back within 24-48hours. We tried the vinegar and descaling method (we found that a bobby pin works great!!) we noticed it was dirty, grounds came out along with the next few times we used it. At first the machine wouldn't suck up water from the reservoir. Then after rescaling we noticed the white nob would filter the back into the reservoir. My boyfriend tried blocking the nob (the water was scalding hot!!!) now it's finally brewing after tipping it over a grand total of three times and spanking and burping it. Now it sucks up water, claims its brewing and then stops, if we slap the top of it, tada!! It works. What could be wrong with it?? It works every time if we beat it. HELP!! -Brittnea and Eric Reply

Debra L, December 30, 2012

Thank you for your suggestions-My Keurig stopped working abruptly, I used a paperclip to unclug at needle site. Works great again. Reply

Dariaeo, December 31, 2012

Was depressed because the machine stopped working. Found this info here and now I'm drinking coffee again! The burping worked. Reply

Carol staubach, January 1, 2013

You are all wonderful. The bump and slap didn't work but flushing the water line did. Thanks for all the good suggestions. It's so much better to have something to try than just sitting here frustrated and out of caffeine. Reply

Marlene, January 1, 2013

Oh my gosh! The 'spank' worked. I tried everything else and now it's working like a charm. Thanks so much for your advice! Now I have my 'cup of Joe' on New Years Day. Reply

Vin, January 3, 2013

I found this website much more helpful than the Keurig site, so I wanted to add my story here: My Keurig pot would only brew a partial cup, or it would simply turn itself off without brewing anything at all, even after going through all of Keurig's troubleshooting tips, including descaling. Nothing helped, and I was about to order a new Keurig. I then discovered that there is a "floatie" type of thing inside the reservoir that moves up or down depending on the water level. This "floatie" was covered in a sort of "slimy film" (I know...eewww) and was sticking, and there was a film over the valve at the bottom as well. I decided the water could not pass through properly. I placed the reservoir, its lid, and the "cone" parts on the top shelf of the dishwasher and ran them through a wash cycle. My Keurig is working perfectly now! Reply

Mary Beth, January 3, 2013

Thanks so much for sharing your story with us. Reply

Romeo, January 3, 2013

Well spank me silly. I was feeling really bad because my co-workers machine stopped working when I tried to us it. I hopped on the net and punched in "K cup not brewing" which in turn brought me here. I followed your spanking method (I was tempted to use my ASP baton on it) and low and behold, the thing worked on the "plug in". Tip for others; The K-cup holder has to be open and don't hold back with the spanking! *Short of breaking it*, you gotta give it to it while holding it upside down. Go upside it's sides for good measure! Reply

Rebecca, January 4, 2013

I tried everything under the sun to fix my keurig. I finally tried the spank method.... And yes it worked. I just turned it over and beat it over and over. I am now a happy camper. Reply

Lu, January 5, 2013

Please explain to me why my Keurig delivers a whole cup of coffee for all brands except Starbucks House Blend. I barely get 1/4 of a cup with this brand. Reply

Tyler, January 5, 2013

So I tried the slapping option, and I felt ridiculous doing it. Worse, it didn't fix my problem. I have been using tap water on my Keurig B60 for 2 years and 5 mos, and I never descaled until last weekend. The machine was working fine before I descaled; the only reason I descaled is that I had some free time and thought it might be a good idea. Two days after I descaled (exactly as the instructions said-- i.e. fill with vinegar, run through a few cups, leave machine on for four hours, etc.), my Keurig stopped filling the cup. I would get about 5 oz. when I pressed the large mug button. While the mug filled, water would come out the rubber vent that sits above the water reservoir. I tried cleaning the needles (top and bottom, all three holes on the top). I tried everything in the manual. Tried unplugging/replugging. Tried slamming the reservoir down. Then tried slapping the machine. After the first round of slaps, nothing changed. Then I beat the thing really hard, and it actually stopped working altogether. (It would just shut off after 'warming up'.) I did finally get it back to filling half a cup. But obviously this won't work. So I called Keurig, and they offered to give me a new B60 for $69.95. I'm probably going to go that route. Reply

Leslie, January 5, 2013

Tyler, our was doing the same thing. See my post below. Maybe your Keurig needs a forced flush, like our did. Good luck! Reply

Leslie, January 5, 2013

Took our Keurig to a cabin in the snow and when we came back it would not heat. The heat button came on for a second and then quit. My husband nearly failed Step 1. The suggested 'burping' did not work, but I put the K in the sink and flushed it out from water intake with my kitchen sink sprayer. Worked like a charm. Yay! A caffeinated husband is a happy husband. :-) Reply

Leslie, January 5, 2013

Oh, and I also put my finger over the white rubber valve when water came out to create more suction and pressure out the needles. Reply

Big mac, January 5, 2013

I too have had the problem with the half cup. I sincerely thank you all including the person who showed me this site. However, kuerig would NOT respond to my emails. They consistently referred me to their phone no. I unfortunately at this time cannot speak and told them this, only to receive the same canned email response. This says to me that not only does this co. Put out a shoddy product but they are also unfriendly to handicapped or challenged people. While I will try the methods suggested on this site, I for one will never buy another machine from this co. My only regret is that receive monies from the sales of the coffees etc. I feel humiliated and ignored by this co. I am most grateful to the contributors on this site for your info, but rest assured if there is another competitor out there that puts out k cup style coffees and teas I will switch from kuerig. I now despise the company and take the chance to denounce them as the bigots that they are. Reply

Brittainy, January 6, 2013

I tried all your tips and magically it WORKED!!!! Thank you for the help! Reply

Monsiuer Kouphee, January 6, 2013

Since 90% of problems are water/scale related, the main way to avoid problems in the first place is not to run hard water, nor water with high particulate through your machine. Stick a PUR (or similar) filter on your tap.... use bottled water.... rent a springwater machine.. whatever. But don't just turn on your crusty tap and feed your machine whatever comes out. You'll also get better tasting coffee if you don't use crud-water. The tubes and etc.in your k-cup brewer are pretty small - it doesn't take much calcification or rust/scale to plug them up. Just don't do it. You're already spending WAY too much money using k-cups...an extra couple of pennies for good water won't bankrupt you. Reply

James DeMuthes, January 6, 2013

Thank you thank you thank you -- I did that and IT WORKED !! Now I can make coffee again !!! YAY YAY YAY U R THE BEST ! PS - is it OK to use water I put in my own bottle or do I just have to use it from the tap?? PLease please please reply. XXOO Reply

Big Mac, January 6, 2013

@ Monsieur Kouphee The "problem" with mine was directly out of the box. For the first six or seven months I thought, stupidly, that this was the best it could do till I saw a friend's machine working fine and producing a full cup. I used only spring water and not the "crud" so that is not the only issue here. Consider me part of the 10%. The ones with the POS right out of the box the machine is just bad. You copy BAD. Reply

Katheryn, January 9, 2013

Thank you for the cold water purging tip! That seems to have done the trick for my machine. Reply

Michele, January 9, 2013

Thank you, thank you, thank you! It worked and I am enjoying my hot cup of coffee. Simple pleasures in life bring such joy!!! Reply

Amanda, January 9, 2013

I have a Keurig Mini that I got in Dec. of 2010. I just recently been have issues where the red button just flashes and won't brew or heat up. I called customer service and they couldn't help me but asked me if I was using super cold water. Just recently I started using filtered water from my fridge and apparently super cold water is bad for the machine and it won't heat it. I switched to room temp water and it works fine, thank God because getting up with small kids in the morning and not having coffee really made me mad. I was ready to switch to a Tassimo in which the reviews seem to be better! Reply

Steve Lewis, January 9, 2013

Mine stopped after I pushed the blue blinking square to red. Nothing happened. I called Keurig they had me empty the Keurig then lift the gate like you're brewing close it till it's blue and then hold the red button until is starts to sizzle. then load it with room temperature water and go through a cycle without a kcup. It worked for me. She told me not to use cold water out of the fridge. Reply

jim, January 10, 2013

You have got to be kidding me! I was convinced my Keurig was headed for the landfill. I was planning on driving to the storage lot this weekend to get my other one out of my camper. Then I lucked upon this site and gave the burping thing a try. The dang thing is good as new! Thanks from the bottom of my cup!!!!!!! Reply

Dori Hamill, January 11, 2013

I am currently trying the various suggestions, but what was disconcerting was when I looked at bottom of machine, one of the rubber "feet" was melted and there is a melted circle on the coffee drawer/shelf it sits on. That can't be good. I am descaling right now. I cleaned holes with paperclip. I am going to call Keurig because regardless of the brewing issues, something is too hot on bottom of machine. Reply

Dori Hamill, January 11, 2013

OK, I called Keurig and I didn't have high hopes because I got it as a gift for Christmas in 2011. So, I have had it for about 13 months. I told them that the bottom rubber foot melted and fused to the shelf it was sitting on. I didn't even go into the brewing issues because something is getting too hot on bottom of machine. Glad it didn't start a fire! The rep said that because it was so close to warranty they will replace it for free! Not sure whether the whole "fire hazard" issue triggered the replacement as opposed to the brewing issue. I am so happy because I would be so sad without my coffee. Reply

Riaan van der Walt, January 12, 2013

I have been on this website numerous times! The good spiking did the trick once, the. On clogging the openings by the k-cup holder, but the last two weeks the machine didn't want to pump any water. It just said "brewing" but nothing happened. What worked in the end for me was to close the white rubber nub, press brew and then waited. The machine made the sound like it's sucking water from the reservoir...but nothing happened. I just kept holding shut the rubber nub and wait....finally water started pumping through the machine and I got a 1/3 cup. I did this twice and then the third time I had to let go of the nub as the system needs to breath to "suck" up the water. My machine is working again! My wife was on her way to buy a new one today. :-) Money saved. Hope this post helps somebody. Reply

Mikeyboy, January 13, 2013

Flip and burp should be step 1!!!! After ALL the other methods were tried, this was the ONLY thing that worked..... Kinda like a spoiled child! There a law against Keurig corporal punishment? Reply

Sue, January 14, 2013

Well, I did the vinegar, gave it a burp and used the paper clip. It's already for morning and I am so thankful. It took repeated tries and 5-6 coffee pods but not its great. Probably should do the vinegar and clean the needle regularly. THanks for the tip. Sb Reply

Amy, January 15, 2013

I did all the tips, but I added a cup of boiling water to the reservoir, and it worked. My problem was that the blue blinking light wouldn't turn on. Thank God the day is saved, I have three sick kids at home! Thanks for posting! Reply

Mary B, January 16, 2013

I have had my Keurig for a little over 2 month and it won't brew. What a bunch of crap. I'll try the suggestions, but this is very frustrating when you spend a lot of money on a brewer and the expense of buying Kcups and then this happens. Reply

Nikki, January 17, 2013

oh my goodness, the burp/spank thing worked! I was absolutely distressed (and half asleep until it wouldnt brew...not good). Thanks for the tip and for saving my morning :-) Reply

Ryan, January 20, 2013

I descale mine once a month and use filtered water. I am on my 6th one. I have never had one make it through the warranty period before it quits working. Reply

Richard, January 20, 2013

Amazing--the "Spank Method" worked for us this morning. Now I am wondering why ? Reply

Done, January 22, 2013

With all the replies I hope Keurig reads them and makes some improvements. You think for $200 you would get more than a year and a half out of it. Reply

KIM dOSTIE, January 22, 2013

I have gone though 3 brewers in the past 4 years. I have the p latinum right now(18 months old) and it has been acting up for a while but just says brewing and does not brew.. Goes to the large cup size no matter what I push and it just sits there. it will not even draw water in. I have tried everything here about 5 times. and still just says brewing and does not brew. cleared the holes with paper clips, descaled a few weeks ago and it worked for a couple of weeks. tried to descale but now the vinginer has been sitting in the machinge for 3 days cause I can't get it to pump out. shook it spanked it and what ever else has been suggested and it will not work. UGHHH! Reply

Jenna, January 24, 2013

Omg! I slapped her bottom - and it worked! I own the rival - Tassimo - but bought the Keurig for my son, it hadn't worked for months so I took it home and found this site - thank you! He will be delighted! (Must say it was therapeutic to slap something sharply!) Reply

Kim L, January 25, 2013

OMG!!!! I TOOK THE ADVICE OF THE GROUP AND TURNED MY KEURIG OVER AND SPANKED IT LIKE IT WAS MY JOB!!! MIRACLE!!!!! THANK YOU SOOOO MUCH!!!!! Reply

t, January 27, 2013

My MINI Plus B31 decided to stop working this morning. Everything seemed like it was working properly but then the red button just blinked and blinked until automatic shut off. I found this and turned it upside down and slapped ans shook it a little bit and I now have coffee!! Thank You!!! Reply

Sherri, January 29, 2013

OMFG! I love this site, it save my Keurig. We bought out B30 just over three years ago. We have always used tap water, never cleaned it and it worked fine until yesterday. It would heat but not dispense. I was ready to toss it for a Tassimo but figured what the hell, can't hurt to see if there was a solution. Lo and behold I cleaned the holes with a paper clip and then turned the crabby thing over the sink and beat the living day lights out of it! It shot out 3/4 cup of water so now it is on the counter being given a vinegar treatment. You just save me a couple hundred bucks! Oh happy days :) Reply

Julie P, January 29, 2013

After just over a year of use, once we hit the power button, our B30's power light comes on. But after adding the coffee cup and water and closing its top, it's brew button will not light. Pressing the brew button does nothing. It has been cleaned (descaled) regularly and had its needle cleaned regularly as well. No brew light. Any ideas? Reply

Jean, January 30, 2013

The spanking mething worked after trying everything else! I have only had it a year. It's going on it's terrible two's so spanking was the key! Thank you!! Reply

John Sulcer, January 31, 2013

Tried all the tips . Got it working . Then the next morning it would not work. Finally before throwing it out I blew it out with an air hose that had a rubber tip that sealed against the inlet for the water resorvoir. Works fine now. Reply

Bobbe, January 31, 2013

WOW! Spanking worked! Whodduthunkit? My Keurig Platinum is only about 2 years old, is only used sporadically, and should have been chugging along much more reliably than it has been. It is, of course, out of warranty, and the latest call to Keurig's customer care netted me an offer of a new one for around $130... way more than I'm willing to pay for a unit that may or may not work any better than the one I've already got. Plus I have a ton of assorted K-cups that really don't work in much else. I've done the paperclip thing more times than I can count... descaled, slapped it on the side, turned it off and on, let it sit... you name it. nothing... However, I am not quite willing to toss it in the trash (can you say 'perseveration'?) and decided to do one final try to find a way to repair the unit. Thus, I found myself here and ran across the "turn it upside down and spank its little bottom" suggestion. So I tried it as a last ditch effort and when I uprighted it, plugged it in, refilled the water reservoir and let it warm up, Voila! It promptly brewed 16 ounces of hot water, a little dribbly at first, but then with a steady stream. Ran it twice more, and am now sitting happily with a cup of Kahlua Original. Happy Camper and thanks for a wonderful suggestion. Reply

MeliH, February 1, 2013

Awesome! I just burped and slapped the heck outta my B70 and it is now in fantastic working order. Thank you so much for your post! Reply

John Forhan, February 1, 2013

The toothpick in the needle and the turn it over and smack it worked FABLOUS Reply

Bobbe, February 1, 2013

Alas, the Keurig is again dead. I even tried taking it apart (removing the bottom plate), cleaning the filter, spanking it, blocking the white nub. Nothing but a sorry dribble of water. Well, damn! Reply

Jenna, February 1, 2013

So sorry your Keurig won't behave - could you return it? Or call the company maybe? Reply
- Bobbe, February 2, 2013
  
  Unfortunately it's years out of warranty & the discount they offer isn't worth it for such s potentially unreliable machine. Sigh. Reply

Nik, February 3, 2013

My Keurig stopped working properly this morning. Would tell me it was ready to brew then after pushing the button for the largest size I would get a shot glass amount of liquid. I attempted to descale but it still would only give me a tiny amount of liquid. I then took it to the sink and "spanked it" still nothing. I pinched the nozzle, cleaned out all the holes I could find and still nothing. I again went to the sink and took the handle of a large butcher knife to it. I "spanked" it for about 5 minutes with quite a bit of force, it was rather cathartic for me. When I plugged it back in and replaced the tank it made a full cup! I then descaled multiple times and now I am enjoying a Dark Chocolate Raspberry cup of coffee. Thank you so much for this site! I guess sometimes we all need a good hard spanking to get us in working order ;) Reply

Donna Keefer, February 6, 2013

Did all the suggested tricks, brewer sounds like it is going to brew, then instead of brewing, I hear several clicking sounds and then nothing, its just over a year old. Reply

Theresa, February 6, 2013

Thank you! I was having problems with my keurig, Now it is working thanks to site:) Reply

Theresa, February 6, 2013

Thank you! I was having problems with my keurig, Now it is working thanks to your site:) Reply

Kathye, February 7, 2013

Same issues as others. Mine quit working after 1 month! This was too expensive a coffee maker for me to have to do some much work to keep it going. They did replace mine hassle free but after 2 weeks same issues. Paperclip and reseating the water reservoir worked but if you're just thinking about getting one, I'd pass. It makes great coffee no question but way, way, too unreliable. Keurig -- come on, make this right or stop selling the product. Reply

Jessica, February 7, 2013

Bless You! - my husband won't have to see my tantrum tomorrow morning. Whacked the daylights out of it and its working better then it has in months!! Reply

Donna, February 7, 2013

We tried everything with our Kuerig, that would not brew and put the water back in the reservoir. We had tried Folgers k cups and it plugged up the puncture needle in the top. Once we cleaned with a thin wire it worked fine. I had cleaned everything but that needle in the top. Who knew lol Reply

Stephen Danziger, February 8, 2013

Many people do not realize that regular cleaning of their removable K-Cup holder is important. You should remove it and wash it a couple of times a week. Also important is to remove the bottom of the K cup holder and run water thru the piece that extends from the part that pierces the K-cup. It oftens fills up with grinds etc and will definitely degrade, if not stop the flow of water. Clean it immediately if you run into a situation where you end up with grinds in your coffee. Some of the K-cups dont filter the coffee as well as others. Reply

happy camper, February 21, 2013

Did both cleaning the upper needle with a paperclip and then descaling nothing worked turned it upside down and slapped it bottom a few times and now I am sitting and enjoying a cup of coffee from my kuerig. Thanks Reply

Janet, February 22, 2013

Very frustrated. I'm on my second Keurig in as many years. Keurig replaced the first one since it was still under warranty. Of course the warranty just expired on the second one. It seems like there should be a solution for the problem this time as it takes water from the reservoir but then just won't brew. I've tried all of the suggested fixes...just don't seem to be working. I love the idea behind this machine, but am very frustrated at their track record. Something with the price ticket of these machines should last longer than one year. Reply

Anita, February 23, 2013

I just took the little K cup out and there was no hole in the bottom only a dent. I poked it all the way through it worked fine. Reply

Erika, February 23, 2013

Oh my goodness.... I thought I was going to throw my Keurig away I was so mad. Then I read to spank it and lo and behold!!! It worked... I was laughing so hard and my husband couldn't believe it. Thanks for the great tip! Reply

Marisol, February 23, 2013

Paper clip trick worked, thanks! Reply

Brad, February 24, 2013

Mine is three months old and started acting up. It either wouldn't brew any coffee at all, or it would overflow a cup. It was the replacement for one that lasted two years, and I don't know if I would buy another. I tried the bottom slapping. Not only did it make me feel better (I was angry at Keurig) but solved the problem! I had to run just water through for a few cycles to clear out some old coffee grounds. Now if only I had read this three months earlier! :) Reply

Brad, February 25, 2013

I tried slapping, cleaning, de-scaling, burping, and just about everything else, but my Keurig wouldn't work on a regular basis. I had a spare Keurig as a back up and finally had to use it because the old one, (about 3 years-old) got me so frustrated. It seemed like the old Keurig would work when I slapped the side of the water reservoir so it got me to thinking...I wonder what would happen if I switched water reservoir's? I took the new one and switched it with the old water reservoir and...IT WORKED like a new machine!!! I ran several brew cycles and re-filled the reservoir twice just to make sure it wasn't a fluke. I know what your thinking...Yes, I did use the old reservoir on the new machine...it worked great. I don't know exactly why, but the new water reservoir made the old machine brew like new. Reply

Jim, February 26, 2013

Customer Message: I have a Keurig Special Edition. (It is one of 4 Keurigs I own at various locations.) I drained the water from the water tank. I then cleaned it and filled it and plugged it in. Now the only thing I can get on the screen is a "not ready" message. I push the power button but nothing happens. It has been blinking not ready for four hours. What do I do? Need help soon as I have no coffee!!!!!!!!! The power button will not turn machine off either. This may be an issue for a recall as this is a safety issue now. Keurig does not help. I am hearing impaired so do not want to call them. Reply

Mary Beth, February 26, 2013

That is strange. The only thing that's coming to mind at the moment is to unplug your machine and leave it unplugged for a while. When you plug it back in, maybe it will be rebooted. I hope! Reply
- Jim, February 26, 2013
  
  I have done the unplug thing twenty times. I think the answer is to get rid of all 4 of my Kreurigs. I don't think they really care about what the customer thinks they just find another sucker. I bought these as I did like the coffee when they work. now without a coffee pot for 4 days. I go buy some new pots. I know I am not the only one with this problem. Reply

Ronda, February 27, 2013

I laughed when I read about "spanking" the keurig machine, but after hours of trying to fix it I finally "spanked" it and voila!! My machine is working great now! Reply

Jim, February 27, 2013

I tried that 10 times. NOTHING IT JUST KEEPS BLINKING "not ready" JUNK Reply

Martha, February 28, 2013

WOW. I turned it up side down and spanked it and it worked. Thanks! Reply

Bobbe, February 28, 2013

It worked the first time, brewer ran for a day, then quit again. I've tried everything else and I think it may just be time to suck it up and dump the darned thing. Whoever figures out how to repair Keurigs will be a millionaire within a year. I just can't believe no one actually repairs these. How difficult can it be to change out a water pump? Reply

Brad, February 28, 2013

Turns out I didn't have to repair anything. I just attached a new reservoir and the darn thing worked like new again! Reply

Scott, February 28, 2013

The "burping" method worked for me but had to hit it fairly hard 5 times before it would work. Hit it on the top front. Poor product quality. Reply

Sharon, March 2, 2013

Great fix! Flushing the water line did the trick. THANK YOU! Reply

Susan, March 4, 2013

I tried everything, paper clips, used my garden hose to flush out and nothing worked! Then I came across this site and was told to try spanking my coffee maker, it works fine now!! Who would have thought..... Reply

ricky touchet, March 8, 2013

My Kcup brewer wouldn't work today. After finding this website and trying burping and spanking on the bottom, my kcup still refused to prime or brew a cup of coffee. After calling Mr Coffee customer service I was pleasantly surprised to hear that I would be receiving. a new kcup brewer. It was a gift for Christmas, and well beloved. Reply

valerie, March 10, 2013

Burp and slap, coupled with paper clip trick, saved my Keurig 31. Now that I think of it, this is my second Keurig brewer. Probably should have tried this on the first one. Reply

Carol, March 11, 2013

I can't believe spanking it worked!! My problem was a little different (I thought) than the 'clogged lines', etc. My menu light would flash and turn off and I wasn't able to HAVE COFFEE!! Unplugging it and trying to reset it didn't work, We were starting to open a paper clip to use on it but first we just dumped the tank and spanked it a few times on the bottom and....we brewed a cup. I really hope it works for me tomorrow or we have to call Keurig. Thank you!!. Reply

Carol, March 11, 2013

Oh, well....it's messed up again. I'm going to find the hole on the bottom and use the paperclip. Reply

I. ND. CFEE, March 12, 2013

Slapping and burping...who'd a thunk it..., absolutely great forum, and I started reading this morning, having been several times at other sites, the rubber pipe blockage, blowing into the vent, cleaning the holes...all tried and true. De-scaled yesterday, machine not working this morning. The Burping for my machine was on the control panel side, and BOY did I feel good. Now I have coffee. ahhh. Thank you again for the forum, most excellent! Reply

Daniel, March 16, 2013

Spanking and burping worked!!! Who knew? Thank you!!! Reply

Kristi, March 16, 2013

Spanking works. And as a bonus it is very satisfying after caffeine denial, and trying all the other methods to no avail. Try spanking first and if it doesn't work do everything else in this thread. Then try spanking again- but don't be shy about it. Smack the thing good and hard. It worked for me and my entire staff is happy once again! Reply

Steve, March 18, 2013

Thanks for the help! My unit stopped working a week after my last descaleing. It would heat up get ready to brew but not let you select cup size, it only offered the largest cup size. If I press brew, nothing happened. I tried many things except the flip over and smack er on the bottom a few times. I did this several times, a little water came out. I plugged it back in and all is well. I never would have expected this to work. I suspect it frees up a vapor lock or something. Maybe clears some fluid in a line. Anyway, I'm back in business. Thanks! Reply

Paul Douglas, March 28, 2013

My Kuerig Brewer wouldn't respond to anything theres water in there somewhere but it is not coming out. C'mon these things should work reliably for a long time. I am going back to the 18 dollar Black & Decker with a mechanical lamp timer coffee ready at 6 AM every time. I can't even ship this unit back to the company for that. All of my fears have been realized in the Kuerig I will not buy another. Hint get that 12 dollar a pound flavor by mixing Yuban regular with fresh ground Pikes Place roast.at a ratio of 3 parts Yuban to 1part Pikes. I do enough math to know it saves a bunch and enough math to know I am tired enough that I do not need anymore today. Cheers to a good cup of coffee for you. Paul Douglas Reply

Marg, April 2, 2013

OMG! The burp & spank actually worked!! Lol, my husband looked @ me like I'd finally lost it! Tried everything, just about to call customer service or take the less than yr old machine back!! Thx!! Reply

Davaline, April 3, 2013

THANKS SO MUCH FOR THIS INFO!!!! now our money wont be thrown away. I've had my keirug packed in the basement for several months after I couldnt get it to work and lost the recipt! THIS definately works. I tried everything you suggested on here. then I descaled my keirug as well. WORKS EXCELLENT NOW! only thing I would suggest is rinsing out the Keirgus 10 to 12 times after vinegar. 3 times just wasnt enough. tried it with a cup of coffee and my creamer curdled lol. Thanks again. ;) Reply

Marty, April 3, 2013

Keurig at Costco: If you bought your Keurig brewer at Costco, please be aware that Costco will honor a lifetime warranty on it - giving you a full refund of the price you paid - regardless of how long ago you bought it. In our case, we had the machine for 2 1/2 years. After 18 months of nursing and burping and beating my B70, I finally smartened up and called Costco. "Bring it in," the clerk said. Didn't even need a receipt - they found the Keurig in my record of purchases. Took the full refund and applied it to a new B70/K75, right there at Costco. For a price differential of $10, we now have a new, perfectly operating machine -- and the comfort of knowing that if (when) it goes bad and won't respond to any of the known fixes, we can replace it again the same way. Costco is a class act. Reply

Bobbe, April 3, 2013

OMG! This is the answer I've been waiting for! My Keurig Platinum is dead. None of the fixes work and I'm just not willing to spend even $150 on a new one. But now there is hope again! I'll buy a new one at Costco and know that when and if the new one dies, I'm covered! Thank you, thank you, thank you! Reply
- Marty, April 3, 2013
  
  Happy to help, but naturally, when you are in the store, stop at the Member Desk and confirm this for yourself. (Though I can't imagine that the policy differs from Costco store to Costco store.) Reply
  - Bobbe, April 7, 2013
    
    I went to Costco and the first gal laughed at me and said no way, but got a manager who explained that they stand behind everything they sell and if my Keurig craps out (and I haven't abused it by dropping it or something), they would indeed issue a refund, even 18 months down the line! So I bought a new Keurig! Reply

Jon Davidson, April 5, 2013

Thank you so much! I thought that my heating element had failed. I used a paper clip, cleaned out the piercing needle, descaled and voila! It's working like new. Thanks a million! Reply

jill, April 7, 2013

I can't believe it!! The spanking worked!! Thanks so much! Reply

Ronda, April 9, 2013

The burping of my Keurig worked for me when nothing else did. Reply

Mitch, April 9, 2013

Amazing... I awoke to a dead Keurig. This evening I flipped it over and gave it a good whack on the bottom side. Flipped it upright, plugged it in, turned it on and presto, it worked. I would not have believed this would work, but it did... thank you. Reply

april, April 14, 2013

The burb method worked here.. descaled the brewer and after it was making loud noises during and after brewing.. unplugged it and burbed it and now its quiet again!! Yay Reply

Lauren, April 15, 2013

I've had mine for four months and it stopped working ill make sure to try these methods when I get back home thank you! Reply

kat1256, April 17, 2013

I have a Kuerig mini and it stopped brewing. It heats water but it does not come out through the k cup. It comes out dripping by the drip tray. But only a few drops. Can you guys help me? Tried burl n spanking and descale but the vinegar ford not come all out. HELP! Reply

Bill Preston, April 21, 2013

Al the lights are flashng and do not go off even when I push the power button. I tried unplugging the Keurig for a while whith no positive results. The lights continue flashing when I plugged it in again. Reply

robert, April 21, 2013

Check your water reservoir is correctly connected (remove then reconnect) before doing anything more complicated. it is not an incredibly solid connection to start with. Reply

Debbie, April 21, 2013

I used the burp method and it worked ! Yeah!!!! Now when the water level in the reservoir gets down,but the blue lights aren't flashing it stops brewing. . . . Has anyone had this problem? Reply

Debbie, April 21, 2013

Robert thanks for the tip! I had done that several times,but didn't seem to help. I'll try again . . . Reply

Tim O'B, April 21, 2013

Tried the needle cleaning method and it now works like a charm. Thanks for the good advice! Reply

Morgan Mitchell, April 21, 2013

The slap and spank method worked wonders thanks for the help ! Reply

Peter, April 24, 2013

HEY!! Also a quick thing. IF you haven't used your machine in a very long time; you have to remember that you need to use a cup that blocks the sensor near the cup holder. (I may or may not have forgotten about this for the last hour... and I might have burped it as well. I am sorry my keurig, but we can now be friends again) Reply

Bobbe, April 24, 2013

Lydia: Sometimes, nothing works and eventually one must accept the fact that some Keurigs really do die. I had to finally accept that, but still couldn't bring myself to move it from the kitchen counter to the trash heap. I will expand upon Marty's wonderful suggestion to purchase your Keurig through Costco, which is what I finally had to do. While there is no "lifetime warranty" on a Keurig brewer, according to the Assistant Manager I spoke to at Costco, they will stand behind everything they sell, and if the machine proves defective, they will refund the purchase price. I further quantified that if my very expensive Keurig quits working 18 months down the line, I could still get a refund? The answer was yes, but they won't refund a Keurig that has been abused, such as dropped on its head or something like that. With that answer, I went ahead and purchased another Keurig. Costco sells the Platinum K75 model, and it comes with the water filtration system, the "My K-Cup" and 60 K-cups. Plus the brewer of course. It's really a nice deal and I think currently, it is available in-store for around $149.00. I would suggest this method if nothing else has worked (and believe me, I tried all of the suggestions. I now have a working Keurig plus a year or two supply of assorted K-cups (I don't use my Keurig every day and I already had a ton of K-cups leftover from the demise of my last brewer). The old model has been suitably disposed of and the new one is humming happily away in its place. Reply

Al Monroe, April 25, 2013

I have a Keurig Elite that most times I must unplug it then start from scratch. The machine does its groaning then nothing happens. Ive cleaned all the holes and descaled but no luck. Also, cannot brew Timothy's decaf. Coffee and grounds make a big mess. HELP Reply

Chris, April 28, 2013

Mine was in storage for at least a year and when I tried it, it pulled water and sounded like it heated but nothing came out. So I used vinegar and the same... Except it started leaking out the bottom. I started it and left it for a couple hours after unplugging it and still did the same. Finally I saw your suggestion and spanked it upside down but now the heating light comes on but it no longer pulls water and doesn't sound like it's heating. Will wait awhile and try again. Reply

Ed, May 1, 2013

The above worked. My maker would not do anything but make noises. I put a paper clip in the pin to be sure it was not plugged.Then I took the water holder off and put the maker front down and gave it a couple of palm whacks...........It's back working again. Maybe they need a little spank from time to time. Ha ha Reply

lori kline, May 4, 2013

Did everything but spank it and Keruig was amazing. Sent me a new one. I think to many were produced this past christmas and had glitches Reply

Morgan, May 7, 2013

I really cannot believe im saying this, but hitting my keurig maker fixed it. im totally shocked. Reply

Cienna, May 8, 2013

well we cleaned and spanked and it worked!! Halleluiah!! Reply

Carrie, May 12, 2013

THANK YOU!!! Ours was making all the right sounds like it was going to brew and nothing was happening. Came this close to buying another or calling to see if a replacement would be sent to us....and your burp and slap method did the trick! Reply

Caffee, May 12, 2013

Followed all of your advice, but what worked for me was switching the cup I was using. It is a heavy glass mug, but it is crystal so I wonder if it was interfering with the electronics on it? It worked when I tried styrofoam and regular mugs. Who knows? I wouldn't have figured it out, except I was shaking the keurig as I was trying to get it to brew, and the cup slipped forward away from the keurig and the blue brew light came on for a second. When it happened a second time, I tried leaning the mug away from the keurig and the light stayed on. Then I tried other non crystal mugs and it is running fine. My model is a very basic second hand keurig, so maybe crystal is just too rich for it. Reply

Becky, May 12, 2013

Finally had to spank mine. It's just over a year old and is the 3rd replacement one. Brought out the Krups this AM, but now the Keurig is working.Yeah! Thanks for the spanking hint. Reply

Judy long, May 13, 2013

Thanks. Didn't know about the top needle and its "eye" was blocked with grounds. Easy fix. Peace restored. Reply

Jim, May 13, 2013

Another satisfied customer for the burp and slap method, although I must admit, I got a toaster to work using this method for years. Never thought to use it on my Keurig b/c I thought it'd be too sensitive, but voila! Also, maybe compressed air (ie dust-off) would work for the blowing out of the lines. I'm going to try doing that was well now that I'm back up and running. Thx again Mary Beth! Reply

irma, May 15, 2013

My Keurig stopped making coffee, so I found this site and I'm happy to report that the burping worked!!!! It made a perfect cup of coffee today thanks folks for your help!!! 5.15.2013 Reply

Lisa, May 17, 2013

cleaned the needles with paperclip and burped and spanked. yay it worked Reply

Beth, May 19, 2013

I tried the descaling, the needle-cleaning, unplugging, powering off, and cleaning of the filters. Still no luck. I tried the slap and burp - still no luck. Will try adding profanities. Reply

Rhonda, May 19, 2013

THANK YOU! I tried everything and it was finally the "burp and slap" that worked! Reply

Kimberly, May 20, 2013

THANK YOU! It's working! YAY! Need coffee on a Monday....tried the burp and slap, unplugging, and cleaning needle with a paper clip. Don't know which, but its working! Reply

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What to Do If Your Keurig Won’t Brew

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